Help Desk Platforms Page 3 of 11

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  1. Zoho Desk icon
     2 likes

    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    Zoho Desk screenshot 1
    80 alternatives
  2. Zammad icon
     34 likes

    Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

    Zammad screenshot 1
    41 alternatives
  3. UserEcho icon
     59 likes

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Main page
    167 alternatives
  4. PHPBack icon
     22 likes

    PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a...

    PHPBack screenshot 1
    18 alternatives
  5. SleekFlow icon
     1 like

    Create AI-powered workflows across channels. Automate interactions for optimal engagement, lead capture, and personalized campaigns. Transform communications for effortless revenue growth.

    • Help Desk Platform
    • PaidProprietary
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    SleekFlow screenshot 1
    58 alternatives
  6. OpenSupports icon
     7 likes

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...

    OpenSupports screenshot 1
    62 alternatives
  7. ChatQube icon
     5 likes

    ChatQube is an AI-powered chatbot for websites that delivers instant customer support, boosts engagement, and resolves queries efficiently. Perfect for businesses seeking smart AI chatbots, automated support, and improved user experience.

    10 alternatives
  8. Request Tracker icon
     17 likes

    RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

    Request Tracker screenshot 1
    52 alternatives
  9. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    ProProfs Help Desk screenshot 1
    177 alternatives
    3.9
    Good7 reviews
  10. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    JitBit Helpdesk screenshot 1
    111 alternatives
  11. VisionFlow icon
     1 like

    VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.

    • CRM System
    • PaidProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    VisionFlow screenshot 1
    88 alternatives
  12. OTRS icon
     14 likes

    OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

    OTRS screenshot 1
    62 alternatives
  13. Intuitive software lets teams and customers organize, access, and share FAQs, articles, and multimedia help docs, supporting self-service and custom branding.

    • Help Desk Platform
    • PaidProprietary
    • Online
    • UNIX Web Browser
    • LiveChat
    • Software as a Service (SaaS)
    KB from the guest/customer side + KnowledgeBase booster inside chat widget
    7 alternatives
  14. EcholoN icon
     3 likes

    EcholoN is a fully featured Help Desk Software designed to serve Enterprises, SMEs and StartUps. EcholoN provides end-to-end solutions designed for Web App and Android.

    EcholoN Client
Rolle: IT Service Management Startbildschirm
    9 alternatives
  15. Reamaze icon
     28 likes

    Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

    Reamaze is feature-packed and comes with simple pricing!
    116 alternatives
    5.0
    Excellent7 reviews
  16. Whelp icon
     1 like

    Connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. Boost efficiency with our unified customer view and AI-powered automations.

    Whelp screenshot 1
    45 alternatives
  17. If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.

    49 alternatives
  18. InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    InvGate Service Desk screenshot 1
    104 alternatives