Crisp AlternativesHelp Desk Platforms and other similar apps like Crisp

Crisp is described as 'Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Crisp for a variety of platforms, including Web-based, Android, iPhone, iPad and Mac apps. The best Crisp alternative is FreeScout, which is both free and Open Source. Other great apps like Crisp are tawk.to, Tidio , Chatwoot and Intercom.

Crisp iconCrisp
  29
  • ...

Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

More about Crisp
More about Crisp
Crisp alternatives page was last updated Jan 14, 2025
Copy a direct link to this comment to your clipboard
  1. FreeScout icon

    FreeScout

     37 likes
    Copy a direct link to this comment to your clipboard

    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    89 FreeScout alternatives

    License model

    • Freemium • Open Source

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1

    Properties

    1.  Lightweight
    2.  Privacy focused

    Features

    1.  Helpdesk Ticketing
    2.  Multiple mailboxes
    3.  SMTP Support
    4.  IMAP Support
    5.  Email workflows
    6.  Workflow Automation
    7.  Auto Responder
    8.  Support for Multiple Users
    9.  SPF support
    10.  Ad-free
    11.  Based on Laravel
    12.  No Tracking

    FreeScout VS Crisp

     

    • FreeScout is the most popular Windows, Mac, Linux & Self-Hosted alternative to Crisp.

    • FreeScout is the most popular Open Source & free alternative to Crisp.

    • FreeScout is Freemium and Open SourceCrisp is Freemium and Proprietary
    • FreeScout is LightweightCrisp is not according to our users
  2. tawk.to icon

    tawk.to

     92 likes
    Copy a direct link to this comment to your clipboard

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    198 tawk.to alternatives

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing

    tawk.to VS Crisp

     

    • tawk.to is the most popular Web-based, Android & iPhone alternative to Crisp.

    • tawk.to is Freemium and ProprietaryCrisp is also Freemium and Proprietary
    • tawk.to is LightweightCrisp is not according to our users
  4. Tidio icon

    Tidio

     35 likes
    Copy a direct link to this comment to your clipboard

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    40 Tidio alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • Wordpress
    • WooCommerce
    • PrestaShop
    • Adobe Commerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent

    Top Tidio Features

    1.  Built-in AI Assistant
    2.  Customer Segmentation
    3.  Unified inbox
    4.  Auto Responder
    5.  No Coding Required
    6.  Ad-free
    7.  Real time collaboration
    8.  Multiple Account support
    9.  Two-factor Authentication
    10.  Email Scheduling
    11.  Import CSV Data
    12.  WYSIWYG Support

    Tidio VS Crisp

     

    • Tidio is the most popular iPad, SaaS & Android Tablet alternative to Crisp.

    • Tidio is Freemium and ProprietaryCrisp is also Freemium and Proprietary
  5. Ad
    Screenshot
    respond.io icon
    respond.io

    AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved...

    https://respond.io
    Learn More
  6. Chatwoot icon

    Chatwoot

     24 likes
    Copy a direct link to this comment to your clipboard

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    216 Chatwoot alternatives

    License model

    • Freemium • Open Source

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Chatwoot screenshot 1

    Chatwoot Features

    1.  Unified inbox
    2.  Live Support Chat
    3. WhatsApp icon  Whatsapp integration
    4. Telegram icon  Telegram integration
    5.  Agent dashboard
    6.  Built-in AI Assistant
    7. Messenger icon  Facebook Messenger integration
    8.  Chat widget
    9.  Customer service

    Chatwoot VS Crisp

     
  7. Intercom icon

    Intercom

     55 likes
    Copy a direct link to this comment to your clipboard

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    279 Intercom alternatives

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    Intercom screenshot 1

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding

    Intercom VS Crisp

     
    Comments about Intercom as an Alternative to Crisp
    SebastianPotcher
    Positive Nov 4, 2019
    3

    Much more expensive. Suitable for bigger website.

    Crisp Icon
    Intercom icon

    • Intercom is the most popular commercial alternative to Crisp.

    • Intercom is Paid and ProprietaryCrisp is Freemium and Proprietary
  8. HelpCrunch icon

    HelpCrunch

     170 likes
    Copy a direct link to this comment to your clipboard

    Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

    License model

    Application types

    Country of Origin

    • RU flagRussia

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Chat Widget

    HelpCrunch Features

    1.  Email automation
    2.  Marketing Automation
    3.  Integrated Chat
    4.  Automatic messages
    5. Slack icon  Slack integration
    6.  Live Support Chat
    7.  Helpdesk Ticketing
    8.  Pricing per agent

    HelpCrunch VS Crisp

     
  10. DeskDingo icon

    DeskDingo

     5 likes
    Copy a direct link to this comment to your clipboard

    Live chat software for your website. The base package is free forever and no credit card is required to use it. Additional paid features can be added as needed.

    License model

    • Freemium • Proprietary

    Application type

    Platforms

    • Online
    DeskDingo screenshot 1

    Properties

    1.  Lightweight
    2.  Privacy focused

    Features

    1.  Ad-free
    2.  Dark Mode
    3.  Live chat for websites
    4.  Live Support Chat

    DeskDingo VS Crisp

     
  11. ProProfs Chat icon

    ProProfs Chat

     43 likes
    Copy a direct link to this comment to your clipboard

    Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • iPad
    • Android Tablet
    ProProfs Chat screenshot 1

    ProProfs Chat Features

    1.  Proactive chat
    2.  Canned responses
    3.  Visitor tracking
    4.  Real-time visitor monitoring
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Statistics and Reports
    8.  Integration with CRMs

    ProProfs Chat VS Crisp

     
  12. Userlike icon

    Userlike

     81 likes
    Copy a direct link to this comment to your clipboard

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • DE flagGermany
    • European Union flagEU

    Platforms

    • Online
    • Software as a Service (SaaS)
    Website Messenger

    Userlike Features

    1.  Real time collaboration
    2.  Chat Bot
    3.  Real-time analytics
    4.  AI-Powered
    5.  Live Support Chat
    6.  Support for Multiple Users
    7.  SMS Messaging
    8. WhatsApp icon  Whatsapp integration
    9.  Live Broadcasting

    Userlike VS Crisp

     
  13. LiveChat icon

    LiveChat

     20 likes
    Copy a direct link to this comment to your clipboard

    Live chat and helpdesk software as a service for ecommerce. Converts visitors into buyers, enables visitor chat, tracking via email, and offers a 14-day trial without credit card needed.

    224 LiveChat alternatives

    License model

    Application types

    Country of Origin

    • PL flagPoland
    • European Union flagEU

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Agent app

    Properties

    1.  Lightweight
    2.  Customizable

    Features

    1.  Custom widgets
    2.  Marketing Automation
    3.  Auto Responder
    4.  Customer Segmentation
    5.  Real time collaboration
    6.  Multiple Account support
    7.  Ad-free
    8.  End-to-End Encryption
    9.  Two-factor Authentication
    10.  Website Monitoring
    11.  Dark Mode
    12.  No Coding Required

    LiveChat VS Crisp

     
  14. respond.io icon

    respond.io

     1 like
    Copy a direct link to this comment to your clipboard

    AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.

    55 respond.io alternatives

    License model

    Application types

    Country of Origin

    • MY flagMalaysia

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    respond.io screenshot 1

    respond.io Features

    1.  Customer Segmentation
    2.  Marketing Automation
    3.  Ad-free
    4.  Auto Responder
    5.  Real time collaboration
    6.  Import CSV Data
    7.  Unified inbox
    8.  Telegram
    9. Rakuten Viber icon  Viber integration
    10.  Live Support Chat

    respond.io VS Crisp

     
  15. Lime Talk icon

    Lime Talk

     58 likes
    Copy a direct link to this comment to your clipboard

    Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

    License model

    Application type

    Country of Origin

    • CZ flagCzechia
    • European Union flagEU

    Platforms

    • Online
    Lime Talk screenshot 1

    Lime Talk Features

    1.  Live chat for websites
    2.  Online chat
    3.  Chat widget
    4.  Live Support Chat

    Lime Talk VS Crisp

     
12 of 147 Crisp alternatives