Chatwoot AlternativesHelp Desk Platforms & CRM Systems like Chatwoot

Chatwoot is described as 'Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Chatwoot for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best Chatwoot alternative is HubSpot, which is free. Other great apps like Chatwoot are Brevo, tawk.to, Freshdesk and SendPulse.

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Chatwoot alternatives are mainly Help Desk Platforms but may also be Email Marketing Services or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Chatwoot.
Chatwoot iconChatwoot
  22
  • ...

Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

More about Chatwoot
Chatwoot alternatives page was last updated Dec 5, 2024
  1. HubSpot icon
     106 likes

    HubSpot is a software platform that consolidates data, teams, and customers. It includes marketing automation, sales tools, customer service, content management, operations, and commerce solutions to promote business growth.

    56 HubSpot alternatives
    Homepage

    License model

    • FreemiumProprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Properties

    1.  Extensible by Plugins/Extensions

    Features

    1.  Email tracking
    2.  Sales funnel
    3.  Multi-Channel Marketing
    4.  Multiple Account support
    5.  Publishing
    6.  Rich media
    7.  Contextual sales
    HubSpot iconChatwoot Icon

    HubSpot VS Chatwoot

    Is HubSpot a good alternative to Chatwoot?
     
    • HubSpot is the most popular Web-based, Android, iPhone & iPad alternative to Chatwoot.

    • HubSpot is the most popular free alternative to Chatwoot.

    • HubSpot is Freemium and ProprietaryChatwoot is Freemium and Open Source
  2. Brevo icon
     96 likes

    A comprehensive platform offering marketing automation, email and SMS campaigns, chat, CRM, Facebook Ads integration, and custom API. Supports major e-commerce platforms and CMS tools, with pricing based on email volume.

    289 Brevo alternatives
    Brevo screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Software as a Service (SaaS)

    Brevo Features

    1.  Marketing Automation
    2.  Transactional SMS
    3.  Email deliverability
    4.  Transactional Email
    5.  Auto Responder
    6.  Email tracking
    7.  SMTP Support
    8.  WordPress Integration
    9.  WooCommerce Integration
    10.  SMS API
    Brevo iconChatwoot Icon

    Brevo VS Chatwoot

    Is Brevo a good alternative to Chatwoot?
     
    • Brevo is the most popular SaaS alternative to Chatwoot.

    • Brevo is Freemium and ProprietaryChatwoot is Freemium and Open Source
  3. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    189 tawk.to alternatives

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Ad-free
    2.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Live Support Chat
    5.  Live chat for websites
    6.  Visitor tracking
    7.  Triggers
    8.  Chat history
    9.  Online chat
    10.  Customer service
    11.  Helpdesk Ticketing
    tawk.to iconChatwoot Icon

    tawk.to VS Chatwoot

    Is tawk.to a good alternative to Chatwoot?
     
    • tawk.to is the most popular Windows, Mac & Linux alternative to Chatwoot.

    • tawk.to is Freemium and ProprietaryChatwoot is Freemium and Open Source
    • tawk.to is LightweightChatwoot is not according to our users
  4. Freshdesk icon
     121 likes

    Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.

    38 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Properties

    1.  Ad-free

    Features

    1.  Pricing per agent
    2.  Customer service
    3.  Ads monitoring
    4.  Automatic customer engagement
    5.  Scheduled Reports
    6.  Task assignments
    7.  Supports SSL Certificates
    Freshdesk iconChatwoot Icon

    Freshdesk VS Chatwoot

    Is Freshdesk a good alternative to Chatwoot?
     
  5. SendPulse icon
     46 likes

    SendPulse maximizes the core metric of e-mail marketing - newsletter open rate - atomatically. We collect tons of data about billions of subscribers in our system and predict the best time and channel for each subscriber when to deliver the next message to him.

    227 SendPulse alternatives
    SendPulse screenshot 1

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    SendPulse Features

    1.  SMTP Support
    2.  Push Notifications
    3.  SMS Messaging
    4.  Predictive analytics
    SendPulse iconChatwoot Icon

    SendPulse VS Chatwoot

    Is SendPulse a good alternative to Chatwoot?
     
  6. UseResponse icon
     132 likes

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    199 UseResponse alternatives
    Help Center of UseResponse

    License model

    Platforms

    • Online
    • Self-Hosted

    UseResponse Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base
    UseResponse iconChatwoot Icon

    UseResponse VS Chatwoot

    Is UseResponse a good alternative to Chatwoot?
     
    • UseResponse is the most popular Self-Hosted alternative to Chatwoot.

    • UseResponse is the most popular commercial alternative to Chatwoot.

    • UseResponse is Paid and ProprietaryChatwoot is Freemium and Open Source
  7. Front icon
     25 likes

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    105 Front alternatives
    Front screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight

    Features

    1.  Unified inbox
    2.  Real time collaboration
    3.  Support for @mentions
    4.  Shared inbox
    5.  Comment section
    6.  Email tracking
    7.  Built-in translation
    8.  Jira integration
    9.  Customer service
    10.  Built-in AI Assistant
    Front iconChatwoot Icon

    Front VS Chatwoot

    Is Front a good alternative to Chatwoot?
     
  8. HelpCrunch icon
     170 likes

    Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

    67 HelpCrunch alternatives
    Chat Widget

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    HelpCrunch Features

    1.  Email automation
    2.  Marketing Automation
    3.  Integrated Chat
    4.  Automatic messages
    5.  Slack integration
    6.  Live Support Chat
    7.  Helpdesk Ticketing
    8.  Pricing per agent
    HelpCrunch iconChatwoot Icon

    HelpCrunch VS Chatwoot

    Is HelpCrunch a good alternative to Chatwoot?
     
  9. ProProfs Chat icon
     43 likes

    ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products...

    98 ProProfs Chat alternatives
    ProProfs Chat screenshot 1

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Windows Phone
    • iPad

    ProProfs Chat Features

    1.  Proactive chat
    2.  Canned responses
    3.  Visitor tracking
    4.  Real-time visitor monitoring
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Statistics and Reports
    8.  Integration with CRMs
    ProProfs Chat iconChatwoot Icon

    ProProfs Chat VS Chatwoot

    Is ProProfs Chat a good alternative to Chatwoot?
     
  10. Intercom icon
     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    261 Intercom alternatives
    Intercom screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding
    Intercom iconChatwoot Icon

    Intercom VS Chatwoot

    Is Intercom a good alternative to Chatwoot?
     
  11. LimeJourney icon
     Like this app

    Efficiently engage customers using LimeJourney, a platform for targeted audience segmentation, personalized messaging, and AI-driven insights. Developers and marketers can design and optimize customer journeys, ensure on-brand communication, and make data-driven decisions with intuitive tools.

    51 LimeJourney alternatives
    LimeJourney screenshot 1

    License model

    • FreemiumOpen Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Docker

    Properties

    1.  Ad-free

    Features

    1.  Marketing Automation
    2.  Email template editor
    3.  Customer Segmentation
    4.  Content Templates
    5.  Segmentaton
    6.  Custom templates
    7.  Drag and Drop
    8.  Email automation
    9.  Customer Journey Mapping
    LimeJourney iconChatwoot Icon

    LimeJourney VS Chatwoot

    Is LimeJourney a good alternative to Chatwoot?
     
    • LimeJourney is the most popular Open Source alternative to Chatwoot.

    • LimeJourney is Freemium and Open SourceChatwoot is also Freemium and Open Source
  12. LiveAgent icon
     56 likes

    LiveAgent Helpdesk is a customer support platform that allows communication through various channels including voice calls, emails, live chat, and social media. It provides a simple interface for responding to all these channels from one place.

    209 LiveAgent alternatives
    LiveAgent screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat
    LiveAgent iconChatwoot Icon

    LiveAgent VS Chatwoot

    Is LiveAgent a good alternative to Chatwoot?
     
12 of 208 Chatwoot alternatives