Chatwoot AlternativesHelp Desk Platforms and other similar apps like Chatwoot

Chatwoot is described as 'Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Chatwoot for a variety of platforms, including Web-based, Android, iPhone, iPad and Windows apps. The best Chatwoot alternative is HubSpot, which is free. Other great apps like Chatwoot are Brevo (Formerly Sendinblue), Freshdesk, tawk.to and UseResponse.

Chatwoot alternatives are mainly Help Desk Platforms but may also be Email Marketing Services or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Chatwoot.

Chatwoot

Freemium • Open Source
Help Desk Platform

Open source alternative to Intercom, Zendesk,...

More about Chatwoot

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HubSpot
Is this is a good alternative?
Yes
No
Freemium • Proprietary
CRM System
Social Media Management Tool
Email Marketing Service
Online
254 HubSpot alternatives
HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries.
- - HubSpot is the most popular Web-based alternative to Chatwoot.
- - HubSpot is the most popular free alternative to Chatwoot.
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HubSpot Features
1. Extensible by Plugins/ExtensionsHubSpot can be extended with add-ons, plugins and extensions.
Email tracking
Sales funnel
Multi-Channel Marketing
Publishing
Contextual sales
Rich media
Brevo (Formerly Sendinblue)
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Email Marketing Service
CRM System
Online
269 Brevo (Formerly Sendinblue) alternatives
Easily manage your marketing automation, email and SMS marketing campaigns, and transactional messaging all in one simple and powerful platform.
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Brevo (Formerly Sendinblue) Features
1. Marketing AutomationBrevo (Formerly Sendinblue) can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
2. Auto ResponderBrevo (Formerly Sendinblue) allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
Transactional SMS
Email deliverability
Transactional Email
Landing Page
Email tracking
Facebook integration
SMS Messaging
SMTP Support
WordPress Integration
WooCommerce Integration
Freshdesk
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
221 Freshdesk alternatives
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Windows, Android, Mac, iPhone, Linux, iPad & Android Tablet alternative to Chatwoot.
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
tawk.to
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Help Desk App
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Internet Explorer
Google Chrome
Safari
Wordpress
171 tawk.to alternatives
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
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tawk.to Features
Triggers
Helpdesk ticketing
Chat history
Customer service
Online chat
Live Support Chat
Live chat for websites
Visitor tracking
Add a screenshot
UseResponse
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Feedback Manager
Online
Self-Hosted
194 UseResponse alternatives
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
- - UseResponse is the most popular Self-Hosted alternative to Chatwoot.
- - UseResponse is the most popular commercial alternative to Chatwoot.
Suggest and vote on features
UseResponse Features
1. Kanban BoardUseResponse allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
Helpdesk ticketing
Customizable
Idea management
Task assignments
Kanban Chart
Chatbot Builder
Product Roadmap Management
Multiple languages
Community-based
Knowledge base
ProProfs Help Desk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
171 ProProfs Help Desk alternatives
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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ProProfs Help Desk Features
Shared inbox
Helpdesk ticketing
Canned responses
In-built Bug tracking
Custom data fields
Reporting
Instant Replay
Knowledge Management
Knowledge Base structuring
Ticketing
Corteza Service Cloud
Is this is a good alternative?
Yes
No
Free • Open Source
CRM System
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
iPad
Self-Hosted
46 Corteza Service Cloud alternatives
With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.
- - Corteza Service Cloud is the most popular Open Source alternative to Chatwoot.
Suggest and vote on features
Corteza Service Cloud Features
Drag and Drop
Business Dashboards
Bug reporting
Performance overview
Charts
Notifications
Knowledge base
Role Management
Team Messaging
Test case management
ProProfs Chat
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Mac
Windows
Linux
Android
iPhone
Windows Phone
iPad
96 ProProfs Chat alternatives
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products...
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ProProfs Chat Features
Proactive chat
Canned responses
Visitor tracking
Real-time visitor monitoring
Statistics and Reports
Integration with CRMs
Live Support Chat
Live chat for websites
SendPulse
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Email Marketing Service
Online
Android
iPhone
Android Tablet
iPad
216 SendPulse alternatives
SendPulse maximizes the core metric of e-mail marketing - newsletter open rate - atomatically. We collect tons of data about billions of subscribers in our system and predict the best time and channel for each subscriber when to deliver the next message to him.
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SendPulse Features
SMTP Support
Push Notifications
SMS Messaging
HelpCrunch
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
CRM System
Online
Android
iPhone
Software as a Service (SaaS)
45 HelpCrunch alternatives
Live chat software for small businesses and startups.

All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
- - HelpCrunch is the most popular SaaS alternative to Chatwoot.
Suggest and vote on features
HelpCrunch Features
1. Marketing AutomationHelpCrunch can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Email automation
Integrated Chat
Automatic messages
Slack integration
Live Support Chat
Helpdesk ticketing
Pricing per agent
Customizable
Live chat for websites
Email tracking
Front
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Team Collaboration Tool
Email Client
Mac
Windows
Linux
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
101 Front alternatives
Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
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Front Features
1. LightweightFront consumes less device resources compared to similar apps.
2. Real time collaborationMultiple users can work together in Front simultaneously.
Shared inbox
Comment section
Customer service
Email tracking
Intercom
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Email Marketing Service
Online
Android
iPhone
237 Intercom alternatives
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
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Intercom Features
1. Customer SegmentationIntercom allows you to divide your customers into segments, so you can determine and work with your target audience.
Cloud-Based CRM
Live chat for websites
Chat Bot
Canned responses
Social media integration
Helpdesk ticketing
Knowledge base
Onboarding
User Profiles
Knowledge Base structuring