tawk.to icon
tawk.to icon

tawk.to

 92 likes

tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

License model

  • FreemiumProprietary

Application type

Country of Origin

  • US flagUnited States

Platforms

  • Mac
  • Windows
  • Linux
  • Online
  • Android
  • iPhone
  • Chrome OS
  • Internet Explorer
  • Google Chrome
  • Safari
  • Wordpress
3.9 / 5 Avg rating (7)
92likes
8comments
0news articles

Features

Suggest and vote on features

Properties

  1.  Lightweight

Features

  1.  WYSIWYG Support
  2.  Real time collaboration
  3.  Dark Mode
  4.  Ad-free
  5.  Live Support Chat
  6.  Live chat for websites
  7.  Visitor tracking
  8.  Triggers
  9.  Chat history
  10.  Online chat
  11.  Customer service
  12.  Helpdesk Ticketing

 Tags

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tawk.to information

  • Developed by

    US flagtawk.to inc.
  • Licensing

    Proprietary and Freemium product.
  • Pricing

    Subscription ranging between $12 and $15 per month + free version with limited functionality.
  • Rating

    Average rating of 3.9
  • Alternatives

    197 alternatives listed
  • Supported Languages

    • English
    • Dutch
    • French
    • German
    • Indonesian
    • Italian
    • Portuguese
    • Russian
    • Spanish
    • Turkish
    • Ukrainian

AlternativeTo Categories

Business & CommerceSocial & Communications

Apple AppStore

  •   Updated Apr 14, 2025
  •   3.65 avg rating
View in AppStore

Our users have written 8 comments and reviews about tawk.to, and it has gotten 92 likes

tawk.to was added to AlternativeTo by tawk on Oct 31, 2013 and this page was last updated Jan 13, 2021.

Comments and Reviews

   
 Post comment/review
Top Positive Comment
KarlZG
Nov 17, 2017
1

Its great, we use it at work to talk to our clients.

Top Negative Comment
donowolf
Jul 25, 2018
-3

This is a service, not software. You don't own or control the application or manage where it's hosted from or how your information is used. Further, you must pay for their monthly subscription service to remove advertisements or use your company branding.

[https://www.tawk.to/knowledgebase/advanced-features/remove-branding/]

David Allworthy
Aug 19, 2020
0

Love this, quick and so easy to use. Well done, very to the point!

Ollav Nhar
Nov 28, 2019
0

This is the best alternative to Zendesk. I wanted to get rid of the non-paying-customer-annoyer-chat-badge. Tawk.to does everything that the free Zendesk app does, but also alot more. No restriction of chat agents amount.

Only bad thing is that you cannot choose the color. But you can choose a bubble, it is a strange icon next to the chat button and there is a huge choice of those, in many, different colors. Just choose one that is about the same as your brand color and then click the option that the chat widget will use bubble colors. Then just disable the bubble and the color stays. That is important, because without my own color I would have chosen the annoying but colorable Zendesk. Or something else.

There is also branding on free version, its a small text: "We're (then a thunder bolt, that is supposed to symbolise "powered" or smth.) by tawk.to" Nice and tasteful, I would include that, even if it was optional, just for the free chat, its more than ok.

Compared to Zendesk, Tawk.to can also show logged in members names and also shows a flag of the country that the customer appears in. I also love whispering between agents, etc. To come to think of that now, I was using Zendesk and was quite happy with that, little did I know...

alenkinss
Jul 27, 2017
1

It's free (and, yes, it's very important for me) and very useful!

mtopper
Mar 9, 2017
1

Everything's unlimited. Beautiful interface. Everything's free!

mtopper
Mar 9, 2017
0

Everything's unlimited and actually free.

AnthonyV
Sep 7, 2017
Ollav Nhar
Nov 28, 2019

I would say it still is. Attribution is just mandatory. I would say everything is free, but there are payware add-ons.

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7 of 8 comments

What is tawk.to?

tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

In order to remove advertisements or apply your own branding, you have to subscribe to the paid subscription service for $15/month or $144/year.

Official Links