HallaHelps icon
HallaHelps icon

HallaHelps

Email-based shared inbox and help desk for small teams, with conversation assignment, statuses, internal notes, collision alerts, saved replies, rules, tags, customer history, reports, satisfaction ratings, help center tools, integrations, and optional AI and translation.

A conversation with replies sent from your own address

Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Online
  • Software as a Service (SaaS)
Every customer email in one shared inbox, with owner, status and tags
Response time, resolution and volume reports
+3
A help widget for your website that searches your articles
HallaHelps alternatives  
0likes
49alternatives
0articles
Save

Features

Properties

Integrations

Features

 Tags

Highlights All activities

HallaHelps News & Activities

Recent activities

HallaHelps information

HallaHelps was added to AlternativeTo by Hallah on and this page was last updated .

No comments or reviews, maybe you want to be first?

Official Links

What is HallaHelps?

HallaHelps is a shared inbox and help desk solution for small businesses. It connects customer service email addresses to a single inbox for team access. Features include assigning conversations, tracking statuses, internal notes, and monitoring responses. Outgoing responses are sent from the business's original email address.

The package includes saved replies, tags, automated mail sorting, assignment rules, customer history tracking, satisfaction ratings, reporting tools, a public help center, and a website help widget. It integrates with Slack, Microsoft Teams, and Stripe, and supports data import from Help Scout, Zendesk, and Freshdesk.

An optional Pro add-on offers translation in 33 languages, AI rewriting, advanced reporting, webhooks, and integration with Zapier and Make. It allows for a help center to be set up on your own domain.

HallaHelps Videos