Apps tagged with 'customer-satisfaction'

All apps in Apps tagged with 'customer-satisfaction' category. Use the filters below to narrow down your search. 
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  1. Tidio  icon
     35 likes

    Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent
    Improve AOV with Lyro's AI product recommendation engine
    Integrate Tidio with your current stack in a single click
    +9
    Get more loyal customers with automated chatbot sales flows
    83 alternatives
  2. CloudTalk.io icon
     7 likes

    Cloud-based call center software with 50+ advanced features, quick setup, CRM and helpdesk integrations, centralized management, and real-time analytics.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Software as a Service (SaaS)
    CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.
    CloudTalk takes the chaos out of your phone support process.
    CloudTalk - VoIP telephony system can be integrated with your favourite CRM, Helpdesk, and eCommerce solutions.
    +3
    Integrate CRM system Pipedrive with CloudTalk to boost performance of your sales team.
    114 alternatives
  3. LimeCall icon
     3 likes

    The smartest way to generate and convert inbound leads instantly into qualified sales meetings and sales calls with Click-to-Call, Call Tracking, Voice Automation, and Call Scheduling.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Ultimate Omni Channel Widget on desktop and mobile sites
    Callback Widget on desktop and mobile sites
    Call and meeting scheduling
    +6
    Dashboard
    26 alternatives
  4. Told icon
     Like

    Told is a SaaS solution, which allows you to create in-app surveys and collect continuous quality and quantity feedback. Create great products based on your users' feedback.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    in-app survey
    42 alternatives
  5. Boost.ai icon
     1 like

    Automate and improve CX with our conversational AI platform Transform your customer service and internal support with our no-code platform. Streamline support, boost revenue, and improve satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    45 alternatives
  6. IdeaScale icon
     2 likes

    IdeaScale is comprehensive innovation software that helps organizations identify great new ideas and bring them to life.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • iPhone
    • iPad
    IdeaScale screenshot 1
    IdeaScale screenshot 1
    IdeaScale screenshot 2
    +1
    IdeaScale screenshot 3
    18 alternatives
  7. Yonyx icon
     1 like

    Create decision tree driven interactive guides for call centers & customer self service.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Android Tablet
    • Windows Phone
    • iPad
    Slide-View allows for interactive traversal
    Multi-Relational Directed Graph
    Yonyx Map View - For Authors
    +1
    Yonyx User View - Responsive, Mobile compatible & embeddable in any iFrame
    6 alternatives
  8. RateMyProfessors.com is the largest online destination for professor ratings. Users have added more than 15 million ratings, 1.4 million professors and over 7,000 schools to RateMyProfessors.com. User-generated content makes RateMyProfessors.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    2 alternatives
  9. SatisMeter icon
     8 likes

    SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Check reports in the dashboard, or send data to your tools. You can also CSV export if that’s your style.
    Use our customizable templates to quickly build all the surveys you need in a pinch.
    Use a range of question types, custom colors, conditional logic, and multilingual support.
    +3
    Choose your preferred way of delivering the survey. All options support pre-identification.
    43 alternatives
  10. Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    RingCentral Engage Digital screenshot 1
    RingCentral Engage Digital screenshot 1
    RingCentral Engage Digital screenshot 2
    +3
    RingCentral Engage Digital screenshot 3
    67 alternatives
  11. Callpage icon
     8 likes

    Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Generate more calls from your website
    Personalize the widget
    Get access to all leads
    +4
    Statistics and dashboard
    38 alternatives
  12. Tethr icon
     2 likes

    Tethr is a Communications Intelligence platform that records, transcribes and analyzes all of your phone calls for insights that truly impact your business.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    screenshot
    screenshot
    2 alternatives
  13. Customer Thermometer is the only 1-click customer satisfaction and employee retention survey that can be answered from their inbox, giving you industry-leading response rates.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Customer Thermometer screenshot 1
    4 alternatives
  14. AnswerCart icon
     2 likes

    AnswerCart help companies modern & elegant community forum to drive customer engagement, for customer support & internal collaboration. .

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    AnswerCart screenshot 1
    6 alternatives
  15. Foresee icon
     1 like

    As the leader in customer satisfaction measurement, ForeSee captures and analyzes Voice of Customer data to help private and public sector organizations increase loyalty, recommendations, and website value.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    Foresee screenshot 1
    Foresee screenshot 1
    Foresee screenshot 2
    34 alternatives
  16. ShadowAide icon
     1 like

    ShadowAide provides Net Promoter Score (NPS) surveys for SaaS applications to measure and improve user acquisition, engagement, and reduce churn.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    16 alternatives