So many companies still collect feedback via email, live chat, or Zendesk tickets. Imagine the time it takes to process hundreds of conversations and respond to hundreds of emails. Canny helps you stay on top of user feedback while spending your time valuably instead.
With Canny boards, you can create a centralized place for feedback A board is a place where your users can post and vote on ideas for a specific topic (eg. feature requests). Other popular topics include bug reports, blog topics, and FAQs. Boards can be public or private?—?some teams use boards to keep track of feedback internally.
You can follow up with comments or change the status of a post to “in-progress” or “complete”. The beauty is that only the people who voted on the post get notified.