UserVoice icon
UserVoice icon

UserVoice

 79 likes

Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently.

UserVoice screenshot 1

License model

Platforms

  • Online
  • Software as a Service (SaaS)
2 / 5 Avg rating (5)
79 likes
6comments
0 news articles

Features

Suggest and vote on features
  1.  Suggestion voting
  2. WordPress icon  WordPress Integration
  3.  Multiple languages
  4.  Idea management
  5.  In-App Voting

UserVoice News & Activities

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UserVoice information

  • Developed by

    UserVoice
  • Licensing

    Proprietary and Commercial product.
  • Pricing

    Subscription ranging between $699 and $1499 per month.
  • Rating

    Average rating of 2
  • Alternatives

    191 alternatives listed
  • Supported Languages

    • English

AlternativeTo Category

Business & Commerce

Our users have written 6 comments and reviews about UserVoice, and it has gotten 79 likes

UserVoice was added to AlternativeTo by em4020 on Aug 17, 2009 and this page was last updated Feb 1, 2024. UserVoice is sometimes referred to as User Voice.

Comments and Reviews

   
 Post comment/review
HighLander
  
Top positive commentSep 16, 2013

I had some problem integrating UserVoice into site page, based on Google Sites, but I solved it. So published it as an open source project: https://code.google.com/p/google-sites-uservoice/

Working sample: haunted-soft.com/feedback

And, YES, I like UserVoice!

0
Thelle Christensen
  
Top negative commentJul 29, 2011

Uservoice and GetSatisfaction seems to be the leaders in the field of customer feedback platforms. I think both platforms are well made, but Uservoice is my favourite because it seems integrate more deeply with the native site and from a customer perspective gives more the impression that you are still on the same site.

Update, June 25, 2016: Uservoice's product feedback service is now crazy expensive, which makes it out of reach for smaller projects and companies.

Update, July 3, 2017: Uservoice's service now as unclear pricing structure - terrible.

3
tips4design
  
Negative commentFeb 1, 2024

Unusable, slow loading times, complex interface, login/password reset no longer works with the new magic links. It used to be good, now it's a bulky, outdated platform that costs way too much if you want their premium features.

I switched to self-hosted Fidder.io instead for managing feedback.

0
luckyshot
  
Negative commentNov 6, 2017

It used to be good since they were one of the pioneers in the Feedback service SaaS business, right now they are insanely expensive and there's other alternatives much nicer and better.

1
edwing
  
Negative commentJul 30, 2015

uservoice is the worst, i had a terrible experience and i will never use it again

0
em4020
CommentAug 20, 2009

Comparison User Voice - Get Satisfaction: I have seen, that GetSatisfaction from user's view is better than UserVoice, because one can integrate here a lot of different software products. I have not found something like Getsatisfaction in the German-speaking area yet. I am inspired once again completely, as well as from AlternativeTo. I like it, that in GetSatisfaction I even can corrrect my comments afterwards within 15 minutes. This (as many other very good features as for example quick receiving of a Short URL with one click) is a symptom of a seldom seen very good quality. Pity only that there is for it no German user interface. I wished, that more software products would use high quality user feedback systems with voting facility as uservoice or GetSatisfaction. UserVoice has multilanguage-support, is is also very professional, but only for separated software products. But I learn translating constantly from the very good translation machine PROMPT:

http://alternativeto.net/desktop/promt---free-online-translator-and-dictionary/

In May 2012 staskltd informed, that UseResponse is also available in German and very similar to GetSatisfaction.

0

What is UserVoice?

Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently. Capture and centralize customer feedback into a single source of truth and build customizable roadmaps with the leading product feedback management platform.

Continuous Product Discovery

Embrace continuous product discovery, transforming user feedback into actionable insights that shape your product's evolution and foster ongoing innovation.

Prioritize Opportunities, Not Solutions

Prioritize opportunities through insightful user feedback, focusing on problem spaces to drive impactful solutions in your product discovery journey.

Boost customer engagement

Make sure customer feedback doesn’t go into a black hole by addressing and responding to feedback with low-effort, real-time, scalable tools.

Official Links