Zendesk
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
What is Zendesk?
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
Zendesk is a web-based help desk software with an elegant support ticket system and a self-service customer support platform Agile, smart and convenient.
Zendesk Screenshots
Zendesk Features
Zendesk information
Supported Languages
- English
- Arabic
- Bulgarian
- Czech
- Danish
- Dutch
- Finnish
- French
- German
- Greek
- Hebrew
- Hindi
- Hungarian
- Indonesian
- Italian
- Japanese
- Korean
- Norwegian Bokmål
- Polish
- Portuguese
- Romanian
- Russian
- Chinese
- Spanish
- Swedish
- Thai
- Turkish
- Vietnamese
Apple AppStore
- Updated
- 4.52 avg rating
Comments and Reviews
Tags
- Software as a Service
- Customer Support
- Forums
- Help Desk
Recent user activities on Zendesk
nabeelamir27 added Zendesk as alternative(s) to WorkHub Tasks
nicole_brett thinks Helplama Helpdesk is an alternative to Zendesk- Wilson_Sam thinks Helplama Helpdesk is an alternative to Zendesk
Zendesk can make it easy to automate workflows.
https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-attachments
Reasonably good. Relevant articles when users ask their questions.
The maximum file size for a single linked attachment is 50 MB.
https://support.zendesk.com/hc/en-us/articles/4408832757146#topic_lv2_cnx_xdb
https://support.zendesk.com/hc/en-us/articles/4408882848538-Can-I-change-the-attachment-size-limit-in-ticket-comments-
Users can attach files.
I don't know file limits yet...
Zendesk users can double check if support actually recieved with "How would you rate the support you received?" emails.