Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting. Application functionality can be extended via modules.
From a developer standpoint, it's been a dream to work with FreeScout. We managed to get rid of our Salesforce account this summer, transitioning our support team to use FreeScout with some custom extensions to tie into our backend systems. Really nice developer experience and our team using it has really enjoyed it too. Not bloated, not overloaded with features, but very well thought out.
Show entire comment ▾
marc_io
★
★
★
★
★
• Positive comment • about 1 year ago • 1 users agree • 0 replies
Very well made clone of Helpscout.
Show entire comment ▾
SamSuresh
★
★
★
★
★
• Positive comment • over 1 year ago • 0 replies
this is awesome alternative to HelpScout
Show entire comment ▾
lumberman
★
★
★
★
★
• Positive comment • over 1 year ago • 1 reply
Switched to this app after HS canceled free accounts and raised prices. Works like a charm.
elnath78
by HS did you mean HelpScout or HubSpot?
Reply written about 2 months ago
Show entire comment and 1 reply ▾
alternativeto1234
★
★
★
★
★
• Positive comment • over 1 year ago • 0 replies
Uses PHP which makes it easy to customise and improve. Focuses on the essentials to allow small businesses to offer modern support without paying huge per user fees.
From a developer standpoint, it's been a dream to work with FreeScout. We managed to get rid of our Salesforce account this summer, transitioning our support team to use FreeScout with some custom extensions to tie into our backend systems. Really nice developer experience and our team using it has really enjoyed it too. Not bloated, not overloaded with features, but very well thought out.
Very well made clone of Helpscout.
this is awesome alternative to HelpScout
Switched to this app after HS canceled free accounts and raised prices. Works like a charm.
by HS did you mean HelpScout or HubSpot?
Reply written about 2 months ago
Uses PHP which makes it easy to customise and improve. Focuses on the essentials to allow small businesses to offer modern support without paying huge per user fees.