The-Y CRM icon
The-Y CRM icon

The-Y CRM

Team inbox, CRM and phone system for WhatsApp, email, calls and web chat. Free plan; flat price for unlimited users. Made in Vienna. Alpha.

Shared team inbox: WhatsApp, email, Messenger, Instagram and web chat in one place, with assignment, labels and notes (demo data).

Cost / License

  • Freemium (Subscription)
  • Proprietary

Application type

Platforms

  • Online
  • Self-Hosted  Runs with Docker on your own Linux server
  • Software as a Service (SaaS)
  • Docker
Built-in cloud phone system: numbers, extensions, greetings, opening hours, IVR menus and queues, set up step by step.
Deals in a kanban pipeline (demo data).
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Reports on conversations, response times and sales (demo data).
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The-Y CRM information

  • Developed by

    AT flagThe-Y e.U.

  • Licensing

    Proprietary and Freemium product.

  • Pricing

    Subscription ranging between $12 and $23 per month + free version with limited functionality.

  • Alternatives

    15 alternatives listed

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  • Supported Languages

    • English
    • German
    • Turkish
The-Y CRM was added to AlternativeTo by the-y on and this page was last updated .

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What is The-Y CRM?

The-Y CRM is an all-in-one customer system for small businesses whose customers get in touch by WhatsApp and phone, such as trades, travel agencies, salons and agencies. WhatsApp, email, phone calls and web chat arrive in one shared team inbox with assignment, labels, internal notes and templates; Facebook Messenger and Instagram can be connected too. The built-in phone system adds IVR menus, queues, voicemail and a browser softphone. If nobody picks up, callers can press 1 and receive a WhatsApp message instead of waiting. Contacts and deals live in a kanban pipeline. An automation builder, email, SMS and WhatsApp campaigns for opted-in contacts, invoices with DATEV and BMD export, and AI reply suggestions with your own API key complete the system. Interface in English, German and Turkish. Hosted in Vienna, Austria; self-hosting with Docker is available. Status: alpha.

Prices in EUR incl. VAT, for businesses: Free (3 users, with limits); Cloud Pro EUR 20/month or EUR 240/year (12 x EUR 20) with unlimited users during alpha and beta; self-hosting free with limits, EUR 10/month or EUR 240 one-time.

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