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respond.io

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AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.

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Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Online
  • Android
  • iPhone
  • Software as a Service (SaaS)
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respond.io information

  • Developed by

    MY flagRespond.io

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $79 and $350 per month.

  • Alternatives

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  • Supported Languages

    • English
    • Arabic
    • Chinese
    • Spanish
    • Indonesian
    • Burmese
    • Portuguese
    • French
    • Thai
    • Japanese
    • Turkish
    • German

AlternativeTo Categories

Business & Commerce, Social & Communications

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  •   4.2 avg rating
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respond.io was added to AlternativeTo by Robert Rafferty on and this page was last updated . respond.io is sometimes referred to as Rocketbots. 

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What is respond.io?

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging.

We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace.

Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities.

• Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.