respond.io AlternativesHelp Desk Platforms & CRM Systems like respond.io
respond.io is described as 'AI-powered customer conversation platform unifying messaging apps, email, SMS, and webchat in one inbox with workflow automation, analytics, and marketing tools' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to respond.io for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best respond.io alternative is Myna.cx, which is free. Other great apps like respond.io are FreeScout, tawk.to, Freshsales and LenoChat.
Alternatives list
- 150 FreeScout alternatives
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.


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- 246 tawk.to alternatives
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Internet Explorer
- Google Chrome
- Safari
- Wordpress
Freshsales is built for high velocity sales teams with features like inbuilt phone, email, pipeline & deal management, user behaviour tracking & custom reporting.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Self-Hosted
- Software as a Service (SaaS)


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Lightweight platform offering live chat, automated AI chatbot, and copilot support for startups and small businesses, with social media integrations, simple website installation, free AI-assisted replies, operating hours, and practical communication tools.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Shopify
- Sass
- Wordpress


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Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)

All-in-One Sales & Engagement Automation to turn chats into conversions - with Multichannel Live Chat, AI Agents, Automation Flow Builder, Remarketing Tools, and Ads Optimization - all in one seamless platform.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)


+5
AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.


+5
Modern customer support solution combining AI automation, agent workflows, inbox management, and real-time analytics to handle multichannel feedback and high-volume queries, adapting to growing teams and e-commerce needs with scalable, efficient communication tools.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- Android Tablet
- iPhone
- iPad


- 361 Intercom alternatives
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.


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