respond.io AlternativesHelp Desk Platforms & CRM Systems like respond.io

respond.io is described as 'Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to respond.io for a variety of platforms, including Web-based, Android, SaaS, iPhone and iPad apps. The best respond.io alternative is FreeScout, which is both free and Open Source. Other great apps like respond.io are tawk.to, Chatwoot, Intercom and LiveAgent.

filter to find the best alternatives

respond.io alternatives are mainly Help Desk Platforms but may also be CRM Systems or AI Chatbots.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of respond.io.
  • ...

Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional...

More about respond.io
respond.io alternatives page was last updated Jan 14, 2025
  1. FreeScout icon
     36 likes

    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.

    80 FreeScout alternatives
    FreeScout screenshot 1

    License model

    • FreemiumOpen Source

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron

    Properties

    1.  Lightweight

    Features

    1.  Helpdesk Ticketing
    2.  Multiple mailboxes
    3.  SMTP Support
    4.  IMAP Support
    5.  Email workflows
    6.  Workflow Automation
    7.  Auto Responder
    8.  Support for Multiple Users
    9.  SPF support
    10.  Ad-free
    11.  Based on Laravel
    12.  No Tracking
    FreeScout iconrespond.io Icon

    FreeScout VS respond.io

    Is FreeScout a good alternative to respond.io?
     
    • FreeScout is the most popular Windows, Mac, Linux & Self-Hosted alternative to respond.io.

    • FreeScout is the most popular Open Source & free alternative to respond.io.

    • FreeScout is Freemium and Open Sourcerespond.io is Paid and Proprietary
    • FreeScout is Lightweightrespond.io is not according to our users
  2. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    195 tawk.to alternatives

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing
    tawk.to iconrespond.io Icon

    tawk.to VS respond.io

    Is tawk.to a good alternative to respond.io?
     
    • tawk.to is the most popular Web-based, Android & iPhone alternative to respond.io.

    • tawk.to is Freemium and Proprietaryrespond.io is Paid and Proprietary
    • tawk.to is Lightweightrespond.io is not according to our users
  3. Chatwoot icon
     24 likes

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    214 Chatwoot alternatives
    Chatwoot screenshot 1

    License model

    • FreemiumOpen Source

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Chatwoot Features

    1.  Live Support Chat
    2.  Chat widget
    3. Facebook Messenger icon  Facebook Messenger integration
    4. WhatsApp icon  Whatsapp integration
    5. Telegram icon  Telegram integration
    6.  Agent dashboard
    7.  Customer service
    Chatwoot iconrespond.io Icon

    Chatwoot VS respond.io

    Is Chatwoot a good alternative to respond.io?
     
    • Chatwoot is the most popular iPad, SaaS & Android Tablet alternative to respond.io.

    • Chatwoot is Freemium and Open Sourcerespond.io is Paid and Proprietary
  4. Intercom icon
     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    271 Intercom alternatives
    Intercom screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding
    Intercom iconrespond.io Icon

    Intercom VS respond.io

    Is Intercom a good alternative to respond.io?
     
    • Intercom is the most popular commercial alternative to respond.io.

    • Intercom is Paid and Proprietaryrespond.io is also Paid and Proprietary
  5. LiveAgent icon
     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    217 LiveAgent alternatives
    LiveAgent screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat
    LiveAgent iconrespond.io Icon

    LiveAgent VS respond.io

    Is LiveAgent a good alternative to respond.io?
     
  6. Userlike icon
     81 likes

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    138 Userlike alternatives
    Website Messenger

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Userlike Features

    1.  Real time collaboration
    2.  Chat Bot
    3.  Real-time analytics
    4.  Live Support Chat
    5.  Support for Multiple Users
    6. WhatsApp icon  Whatsapp integration
    7.  Live Broadcasting
    8.  SMS Messaging
    9.  Customer service
    Userlike iconrespond.io Icon

    Userlike VS respond.io

    Is Userlike a good alternative to respond.io?
     
  7. LiveChat icon
     20 likes

    Live chat and helpdesk software as a service for ecommerce. Converts visitors into buyers, enables visitor chat, tracking via email, and offers a 14-day trial without credit card needed.

    221 LiveChat alternatives
    Agent app

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad

    Properties

    1.  Lightweight

    Features

    1.  Custom widgets
    2.  Marketing Automation
    3.  Auto Responder
    4.  Customer Segmentation
    5.  Real time collaboration
    6.  Multiple Account support
    7.  Ad-free
    8.  End-to-End Encryption
    9.  Two-factor Authentication
    10.  Website Monitoring
    11.  Dark Mode
    12.  No Coding Required
    LiveChat iconrespond.io Icon

    LiveChat VS respond.io

    Is LiveChat a good alternative to respond.io?
     
  8. Capacity icon
     Like this app

    Capacity is an AI-powered automation platform that connects an organization's tech stack. It answers queries, automates repetitive support tasks, and solves business challenges. Its Concierge chatbot uses a Knowledge Base to answer employee and customer queries, reducing...

    41 Capacity alternatives
    Capacity screenshot 1

    License model

    Platforms

    • iPhone
    • iPad
    • Online
    • Android
    • Android Tablet

    Capacity Features

    1.  AI-Powered
    Capacity iconrespond.io Icon

    Capacity VS respond.io

    Is Capacity a good alternative to respond.io?
     
  9. Lyro AI icon
     Like this app

    Lyro is the first conversational AI chatbot for small and medium businesses, made to automatically solve up to 70% of customer problems.

    27 Lyro AI alternatives
    Lyro AI screenshot 1

    License model

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Lyro AI Features

    1.  Customer service
    Lyro AI iconrespond.io Icon

    Lyro AI VS respond.io

    Is Lyro AI a good alternative to respond.io?
     
  10. Zendesk Chat icon
     36 likes

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    183 Zendesk Chat alternatives
    Zendesk Chat screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Chat Features

    1.  Live Support Chat
    Zendesk Chat iconrespond.io Icon

    Zendesk Chat VS respond.io

    Is Zendesk Chat a good alternative to respond.io?
     
  11. WATI icon
     3 likes

    WATI is a web-based application that helps businesses interact with customers through WhatsApp. As an Official Business Partner for WhatsApp CRM Business Accounts, it aids in expanding business reach and engagement.

    52 WATI alternatives
    WATI screenshot 1
    WATI screenshot 2
    +4
    WATI screenshot 3

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    WATI Features

    1.  Chatbot Builder
    2.  Integration with CRMs
    3.  Shared inbox
    WATI iconrespond.io Icon

    WATI VS respond.io

    Is WATI a good alternative to respond.io?
     
  12. Freshchat icon
     1 like

    Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages.

    48 Freshchat alternatives
    Freshchat screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Freshchat Features

    1.  Live Support Chat
    2.  Chat Bot
    3. Slack icon  Slack integration
    4. Facebook icon  Facebook integration
    5. Zendesk icon  Zendesk integration
    6.  Triggers
    Freshchat iconrespond.io Icon

    Freshchat VS respond.io

    Is Freshchat a good alternative to respond.io?
     
12 of 51 respond.io alternatives