Freshworks CRM
Freshworks CRM is built for high velocity sales teams with features like inbuilt phone, email, pipeline & deal management, user behaviour tracking & custom reporting.
- Freemium • Proprietary
- Mac
- Windows
- Online
- Android
- iPhone
- Self-Hosted
- Software as a Service (SaaS)
...
Freshworks CRM is a single solution designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behavior tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics.
Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can effectively engage with prospects by targeting the next set of email actions, and create personalized sales campaigns from email templates. Insightful email metrics tell users which emails are performing well and which aren’t. The Awaiting Response feature automatically lists contacts that need to be replied to.
The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. Freshworks CRM’s drag and drop navigation tool enables users to move deals across the sales pipeline into any stage. Users can call or email prospects directly from the deals dashboard for a non-interruptive workflow.
Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshworks CRM mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times.
FFreshworks CRM is a product by
Freshdesk .
Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can effectively engage with prospects by targeting the next set of email actions, and create personalized sales campaigns from email templates. Insightful email metrics tell users which emails are performing well and which aren’t. The Awaiting Response feature automatically lists contacts that need to be replied to.
The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. Freshworks CRM’s drag and drop navigation tool enables users to move deals across the sales pipeline into any stage. Users can call or email prospects directly from the deals dashboard for a non-interruptive workflow.
Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshworks CRM mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times.
FFreshworks CRM is a product by

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Freshworks CRM
Summary and Relevance
Our users have written 1 comments and reviews about Freshworks CRM, and it has gotten 9 likes
- Developed by Freshdesk Inc.
- Proprietary and Freemium product.
- One time purchase (perpetual license)
- 46 alternatives listed
Popular alternatives
View allFreshworks CRM was added to AlternativeTo by vigneshsairam on Aug 5, 2016 and this page was last updated Feb 15, 2021. Freshworks CRM is sometimes referred to as Freshsales.
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Comments and Reviews Post a comment / review all • positive • negative relevance • date
Said about Freshworks CRM as an alternative
vinayakravi Their interface allows to do a lot more things then Pipedrive (which is more geared towards pipeline management and not lead management).
Categories
Business & Commerce • Office & ProductivityTags
- lead-management
- crm-software
- crm-system
- Contact Management
- deals-pipeline
Freshworks CRM
Summary and Relevance
Our users have written 1 comments and reviews about Freshworks CRM, and it has gotten 9 likes
- Developed by Freshdesk Inc.
- Proprietary and Freemium product.
- One time purchase (perpetual license)
- 46 alternatives listed
Popular alternatives
View allFreshworks CRM was added to AlternativeTo by vigneshsairam on Aug 5, 2016 and this page was last updated Feb 15, 2021. Freshworks CRM is sometimes referred to as Freshsales.
Recent user activities on Freshworks CRM
- onlineleadportal added Freshworks CRM as alternative(s) to Online Lead Portal13 days ago
Danilo_Venom edited Freshworks CRM
about 2 months ago- meetmonty added Freshworks CRM as alternative(s) to Monty4 months ago
Clean interface, affordable, lots of features and easy to use.