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NGCRM icon

NGCRM

CRM, helpdesk and procurement system that connects sales pipelines, customer conversations, support tickets, cases and purchase orders in shared records. Teams communicate through WhatsApp and email; compatible AI assistants can retrieve or act on CRM data when enabled.

Leads and sales pipeline

Cost / License

  • Freemium (Subscription)
  • Proprietary

Application type

Platforms

  • Online
  • Software as a Service (SaaS)
Helpdesk tickets with SLA
Procurement and purchase orders
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NGCRM information

  • Developed by

    OMNIZON NETWORKS GmbH

  • Licensing

    Proprietary and Freemium product.

  • Pricing

    Subscription + free version with limited functionality.

  • Alternatives

    14 alternatives listed

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  • Supported Languages

    • English

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Business & Commerce, AI Tools & Services

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NGCRM was added to AlternativeTo by Nino-Strajher on and this page was last updated .

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What is NGCRM?

NGCRM is a cloud-based CRM, helpdesk and procurement application. It combines sales pipelines, customer conversations, support tickets, cases and purchasing workflows around shared customer records. Accounts can be created on the web or through WhatsApp, and teams can use WhatsApp and email as communication channels.

The service includes role-based access, multiple organizations on selected plans, record and activity management, SLA-related ticket handling, and purchase-order workflows. Its MCP integration lets Claude and other compatible AI assistants retrieve and, when explicitly enabled by an account owner, act on CRM data. NGCRM provides a free tier for up to two users and paid plans with higher user limits and quotas.