Apps tagged with 'sla-management'

All apps in Apps tagged with 'sla-management' category. Use the filters below to narrow down your search. 
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  1. Freshdesk icon
     124 likes

    Streamlines ticket management with multichannel support, advanced automation, SLA tracking, analytics, self-service options, team collaboration, AI, and security.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
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    +8
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    87 alternatives
  2. Monday Service, product of monday.com , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, and AI-powered automations.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    monday service screenshot 1
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    +2
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    27 alternatives
  3. Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Jira Service Management screenshot 1
    30 alternatives
  4. Deskero icon
     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac
    Deskero screenshot 1
    Deskero screenshot 1
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    +2
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    136 alternatives
  5. StatusCast icon
     1 like

    With StatusCast you can build hosted status pages in minutes! Keep users informed about application uptime and provide them with status updates via email, SMS/text, Twitter, etc. StatusCast integrates seamlessly with your application performance monitoring platform.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    StatusCast screenshot 1