Freshservice icon
Freshservice icon

Freshservice

 35 likes

Freshservice is an AI-powered IT help desk solution that transforms IT from a cost center to a value creator. It provides a unified platform with automation and collaboration tools to streamline operations and enhance business performance.

Freshservice screenshot 1

License model

Application types

Country of Origin

  • US flagUnited States

Platforms

  • Online
  • Android
  • iPhone
  • Android Tablet
  • iPad
Freshservice screenshot 1
Freshservice screenshot 2
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35likes
0comments
36alternatives
0news articles

Features

Suggest and vote on features
  1.  Web interface
  2.  AWS Integration
  3.  Issue Tracking
  4.  Workflow Automation
  5.  AI-Powered
  6.  Helpdesk Ticketing
  7.  Incident Management
  8.  Contract Management
  9.  IT Asset Management
  10.  Built-in AI Assistant
  11.  Asset Lifecycle Management
  12.  Employee onboarding
  13. Microsoft Azure icon  Azure integration

 Tags

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Freshservice information

  • Developed by

    US flagFreshworks

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $19 and $99 per month.

  • Alternatives

    36 alternatives listed

  • Supported Languages

    • English
    • Arabic
    • Catalan; Valencian
    • Czech
    • Danish
    • Dutch
    • Estonian
    • Finnish
    • French
    • German
    • Hebrew
    • Hungarian
    • Indonesian
    • Italian
    • Japanese
    • Korean
    • Latvian
    • Norwegian Bokmål
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Chinese
    • Slovak
    • Slovene
    • Spanish
    • Swedish
    • Thai
    • Turkish
    • Ukrainian
    • Vietnamese
    • Welsh

AlternativeTo Categories

Development, Business & Commerce

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Our users have written 0 comments and reviews about Freshservice, and it has gotten 35 likes

Freshservice was added to AlternativeTo by freshservice on Aug 29, 2013 and this page was last updated Sep 27, 2024. Freshservice is sometimes referred to as Fresh Service.
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What is Freshservice?

Freshservice is an AI-powered IT help desk solution that transforms IT from a cost center to a value creator. It provides a unified platform with automation and collaboration tools to streamline operations and enhance business performance. The software automates routine queries, enables self-service, and offers performance data and conversational prompts. It also features codeless automation for improved productivity and has built-in workflows and integrations to offload low-value tasks and improve collaboration. Freshservice can be integrated with cloud and on-premise applications like Microsoft Teams, Slack, Device42, Zoom, AWS, and Google Workspace for alerts, ticket management, workflow automation, faster issue resolution, and user import. Its goal is to modernize service management and enhance business performance.

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