Crowdsourced software recommendations

33 Like

Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs. Created by Freshdesk Inc.

Commercial $ $ $
Web
Android
iPhone
Android Tablet
iPad

Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. It takes the “boring” out of IT service by including intelligent automations and game mechanics into the service desk. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your own branded community and knowledge base on the cloud. ... More Info »

Freshservice offers a plug and play ITIL solution for organizations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.

Links to official Freshservice sites

Official Website Facebook Twitter

Pricing Information

Subscription that costs between $19 and $99. Price may vary depending on commitment and so on.

Features

Helpdesk ticketing Incident management IT Asset Management Add a feature

Categories

Business & Commerce Development

Tags

helpdesk helpdesk-ticketing incident-management internal-it issue-tracking it-asset-management it-helpdesk it-service-catalog itil itsm service-desk ticketing web-interface

Freshservice was added by freshservice in Aug 2013 and the latest update was made in Sep 2018. The list of alternatives was updated Oct 2017 There is a history of all activites on Freshservice in our Activity Log. It's possible to update the information on Freshservice or report it as discontinued, duplicated or spam.

MORE APP INFO Official website

Reviews 0

Alternatives to Freshservice for all platforms with any license

InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

Commercial Mac Windows Linux Web Android ... iPhone Android Tablet iPad
Configurable Add a feature

62 Like
OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request and incident...

Free Open Source Windows Linux Web
First person view Helpdesk ticketing Add a feature

14 Like
Web Help Desk

Simplicity and automation to streamline help desk ticketing and incident management.

Freemium $ $ $ Mac Windows Linux Web iPhone ... Chrome Safari
IT Asset Management Knowledge base Add a feature

19 Like
ServiceNow

ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary...

Commercial Web
IT Asset Management Add a feature

3 Like
Vivantio

The most flexible, reliable, trusted IT service management software on the market.

Commercial Web Self-Hosted
No features added Add a feature

9 Like
iTop

iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best...

Free Open Source Self-Hosted
Helpdesk ticketing Incident management Knowledge base Add a feature

6 Like
LanDesk Service Management

LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience...

Commercial Web
IT Asset Management Add a feature

4 Like
Clientele ITSM

Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer...

Commercial Windows Web Self-Hosted
Compatible with Microsoft Office On-premises software Outlook integration Add a feature

6 Like
Bpm'online service

Bpm'online service is a cloud application with out-of-the-box processes for full-cycle service management.

Commercial Web
Customer feedback CRM Add a feature

1 Like
TOPdesk ITSM

TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management,

Commercial Web
No features added Add a feature

3 Like
CitSmart

The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of...

Free Mac Windows Linux Android iPhone ... Android Tablet
Incident management Add a feature

1 Like
Richmond ServiceDesk

Web-based help desk and service management solution providing automated email ticketing, Incident, Problem, Change and Asset Management functionality, plus a lot more!.

Commercial Windows Self-Hosted Microsoft SQL Server Express Internet Explorer Chrome ... Microsoft SQL Server Safari Firefox
Incident management Add a feature

2 Like
BlueFolder

Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice.

Commercial Web
No features added Add a feature

1 Like
Cherwell

Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides...

Commercial Web Android iPhone Android Tablet iPad
IT Asset Management Add a feature

2 Like
MSM ITSM Software

MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation...

Commercial Windows
No features added Add a feature

3 Like

Freshservice Comments

Echo echo ... Feels empty in here

Maybe you want to be the first to submit a comment about Freshservice? Just click the button up to your right!