Crowdsourced software recommendations

33 Like

Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs. Created by Freshdesk Inc.

Freemium
Web
Android
iPhone
Android Tablet
iPad

Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. It takes the “boring” out of IT service by including intelligent automations and game mechanics into the service desk. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your own branded community and knowledge base on the cloud. ... More Info »

Freshservice offers a plug and play ITIL solution for organizations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.

Links to official Freshservice sites

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Features

Helpdesk ticketing Incident management IT Asset Management Add a feature

Categories

Business & Commerce Development

Tags

helpdesk helpdesk-ticketing incident-management internal-it issue-tracking it-asset-management it-helpdesk it-service-catalog itil itsm service-desk ticketing web-interface

Freshservice was added by freshservice in Aug 2013 and the latest update was made in Mar 2018. The list of alternatives was updated Oct 2017 There is a history of all activites on Freshservice in our Activity Log. It's possible to update the information on Freshservice or report it as discontinued, duplicated or spam.

MORE APP INFO Official website

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