TOPdesk ITSM Alternatives

    TOPdesk ITSM is described as 'TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management,'. There are more than 50 alternatives to TOPdesk ITSM, not only websites but also apps for a variety of platforms, including Windows, Android, iPhone and SaaS. The best alternative is InvGate Service Desk. It's not free, so if you're looking for a free alternative, you could try Engati or iTop. Other great sites and apps similar to TOPdesk ITSM are Zendesk (Paid), Freshservice (Paid), Trengo (Paid) and ServiceNow (Paid).

    This page was last updated Oct 25, 2021

      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration.
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      • Online
      • Android
      • iPhone
      • Blackberry
      • iPad
      Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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    1. Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
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      Freshservice vs TOPdesk ITSM opinions
      pros, cons and recent comments
      Its a cloud service. Very usefull for servicedesk on multiple locations in our country.
      Positive comment almost 5 years ago

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    2. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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    3. ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
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      • FreemiumProprietary
      • Android
      • iPhone
      • Zapier
      • Google Calendar
      • Software as a Service (SaaS)
      • Salesforce.com
      • Google Drive - Sheets
      Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
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    4. iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment.
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    5. Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.
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      • FreemiumOpen Source
      • Mac
      • Windows
      • Linux
      • Online
      • iPhone
      • iPad
      • Self-Hosted
      • Software as a Service (SaaS)
      Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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    6. Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer centric software suite that enables you to continuously improve your service.
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    Showing 10 of 56 alternatives