Zendesk Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software... Commercial Web Android iPhone Blackberry iPad Knowledge base Add a feature 53 Like
OTRS ITSM OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request and incident... Free Open Source Windows Linux Web First person view Add a feature 14 Like
InvGate Service Desk InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge... Commercial Web No features added Add a feature 44 Like
Freshservice Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and... Freemium Web Android iPhone Android Tablet iPad Helpdesk ticketing Incident management IT Asset Management Add a feature 33 Like Its a cloud service. Very usefull for servicedesk on multiple locations in our country. Guest • Jan 2017 Disagree Agree
Clientele ITSM Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer... Commercial Windows Web Self-Hosted Compatible with Microsoft Office On-premises software Outlook integration Add a feature 6 Like
iTop iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best... Free Open Source Self-Hosted Helpdesk ticketing Incident management Add a feature 6 Like
Helpy.io A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums. Commercial Mac OS X Windows Linux Web iPhone ... iPad Self-Hosted Support for Bootstrap Knowledge base Multiple languages Add a feature 9 Like
Deskero With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way... Commercial Web Android iPhone iPad CRM Customizable Add a feature 15 Like
Enchant Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and... Commercial Web CRM Add a feature 17 Like
Vivantio The most flexible, reliable, trusted IT service management software on the market. Commercial Web Self-Hosted No features added Add a feature 9 Like
Inforobo Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live... Commercial Web Chat Bot Knowledge base Natural Language Processing Text to Speech Add a feature 2 Like
SupportBee The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. ... Commercial Web No features added Add a feature 96 Like
LanDesk Service Management LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience... Commercial Web IT Asset Management Add a feature 4 Like
Trengo One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call. Commercial $ $ $ Web Android iPhone Helpdesk ticketing Multiple Account support Twitter integration Voice Call Add a feature 1 Like
Zent.io Zent.io is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The... Commercial $ $ $ Mac Windows Linux Web Call recording Customer Chat Knowledge base Real time collaboration Add a feature 33 Like
