86 Like Freshdesk Good alternative? YES NO Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's... Commercial Mac Windows Linux Web Android iPhone Chrome OS Android Tablet ... iPad Google Apps Ad-free Fast & easy setup Fast search Add a feature
48 Like Zendesk Good alternative? YES NO Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software... Commercial Web Android iPhone Blackberry iPad Knowledge base Add a feature
35 Like Freshservice Good alternative? YES NO Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and... Freemium Web Android iPhone Android Tablet iPad Incident management IT Asset Management Add a feature
23 Like Help Scout Good alternative? YES NO Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise... Commercial Web iPhone No features added Add a feature
14 Like OTRS ITSM Good alternative? YES NO OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request and incident... Free Open Source Windows Linux Web First person view Add a feature
44 Like InvGate Service Desk Good alternative? YES NO InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge... Commercial Web No features added Add a feature
9 Like Helpy.io Good alternative? YES NO A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums. Commercial Mac Windows Linux Web iPhone iPad Self-Hosted Support for Bootstrap Knowledge base Multiple languages Add a feature
15 Like Deskero Good alternative? YES NO With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way... Commercial Web Android iPhone iPad Customizable Add a feature
9 Like Vivantio Good alternative? YES NO The most flexible, reliable, trusted IT service management software on the market. Commercial Web Self-Hosted No features added Add a feature
26 Like Zent.IO Good alternative? YES NO Zent.IO is a Contact Center Cloud Software Multichannel that unify chat, phone and e-mail. All the communication channels will be answered from a single interface. The... Commercial Web Call recording Customer Chat Knowledge base Real time collaboration Add a feature
17 Like Enchant Good alternative? YES NO Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and... Commercial Web No features added Add a feature
6 Like iTop Good alternative? YES NO iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best... Free Open Source Self-Hosted Incident management Add a feature
2 Like Inforobo Good alternative? YES NO Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live... Commercial Web Chat Bot Knowledge base Natural Language Processing Text to Speech Add a feature
5 Like Kaseya Solution Good alternative? YES NO Automated IT Management Software and Network Management Software Solutions for IT Departments and Managed Service Providers. Commercial Windows Linux Web Remote desktop Add a feature
96 Like SupportBee Good alternative? YES NO The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk. ... Commercial Web No features added Add a feature
