ServiceNow Alternatives
ServiceNow is described as 'leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes' and is an app. There are more than 50 alternatives to ServiceNow for a variety of platforms, including Online / Web-based, Android, iPhone, SaaS and Self-Hosted solutions. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Freshdesk or DeskXpand. Other great apps like ServiceNow are ProProfs Help Desk, InvGate Service Desk, GLPI and Freshservice.
ServiceNow alternatives are mainly Help Desk Apps but may also be Customer Support Tools or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of ServiceNow.
- Paid • Proprietary
- Help Desk App
- Customer Support Tool
233 alternatives to Zendesk- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
- Customer Feedback Manager
211 alternatives to Freshdesk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
Features
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
Features
- Paid • Proprietary
- Help Desk App
- Workflow Automation Tool
100 alternatives to InvGate Service Desk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
- Software as a Service (SaaS)
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
- Free Personal • Open Source
- Help Desk App
- Inventory Management Tool
46 alternatives to GLPI- Mac
- Windows
- Linux
- Online
- Self-Hosted
- Software as a Service (SaaS)
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
Freshservice vs ServiceNow opinions
- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
210 alternatives to DeskXpand- Online
- Software as a Service (SaaS)
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Features
- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- CRM System
115 alternatives to Help Scout- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
- Freemium • Proprietary
- Survey Creator
- Workflow Automation Tool
- Task Management Tool
289 alternatives to Clappia- Android
- iPhone
- iPad
- Software as a Service (SaaS)
Clappia is a No Code app development platform that lets anyone in your business build powerful mobile and web apps with only basic Excel skills. From enterprise-grade ERPs to basic data collection tools, you can develop a variety of apps to manage your operations.
Features
iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your...
