Alternatives to ServiceNow for all platforms with any license

Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Customer feedback Free to play Team Collaboration Add a feature

94 Like
Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Knowledge base Add a feature

53 Like
Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

Commercial $ $ $ Web iPhone
Customer feedback CRM Knowledge base Add a feature

29 Like
InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

Commercial Mac Windows Linux Web Android ... iPhone Android Tablet iPad
Configurable Add a feature

62 Like
Freshservice

Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and...

Commercial $ $ $ Web Android iPhone Android Tablet iPad
Helpdesk ticketing Incident management IT Asset Management Add a feature

33 Like
OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations. Based on ITIL best practices, it provides management tools for request and incident...

Free Open Source Windows Linux Web
First person view Helpdesk ticketing Add a feature

14 Like
iTop

iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best...

Free Open Source Self-Hosted
Helpdesk ticketing Incident management Knowledge base Add a feature

6 Like
Helpy.io

A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums.

Freemium $ $ $ Open Source Mac Windows Linux Web iPhone ... iPad Self-Hosted
Support for Bootstrap Knowledge base Multiple languages Web-Based Add a feature

9 Like
Enchant

Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and...

Commercial Web
CRM Add a feature

17 Like
Vivantio

The most flexible, reliable, trusted IT service management software on the market.

Commercial Web Self-Hosted
No features added Add a feature

9 Like
Deskero

With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way...

Commercial Web Android iPhone iPad
Customer feedback CRM Customizable Add a feature

15 Like
Inforobo

Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live...

Commercial Web
Chat Bot Knowledge base Natural Language Processing Text to Speech Add a feature

2 Like
Cherwell

Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides...

Commercial Web Android iPhone Android Tablet iPad
IT Asset Management Add a feature

2 Like
Verax Service Desk

Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance. Verax Service Desk helps to: *Control incident...

Freemium Windows Linux
Incident management Add a feature

1 Like
Trengo

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Commercial $ $ $ Web Android iPhone
Helpdesk ticketing Multiple Account support Twitter integration Voice Call Add a feature

1 Like