ServiceNow Alternatives

One of the most popular alternatives to ServiceNow is Freshdesk, which has a free version. Other popular alternatives are Zendesk, KaliaOps, GLPI and REI3 Tickets. There's no shortage of Help Desk Platforms like ServiceNow, with more than 100 alternatives for the web, Android, iPhone, Windows and self-hosting.

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Alternatives
ServiceNow alternatives page was last updated

Alternatives list

  1. Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  2. Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    Good alternative?
     
  3. Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    Good alternative?
     
  4. HelpSpace icon
     Like

    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    199 HelpSpace alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  5. Serviceaide through Luma AI streamlines enterprise management by automating workflows, unifying data from disconnected systems, and providing real-time insights. Its AI-driven platform simplifies complex processes, helping businesses improve efficiency and make smarter, faster decisions.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  6. Dataminr icon
     Like

    Dataminr transforms the Twitter stream and other public datasets into actionable signals, discovering must-know information in real-time for clients in Finance, the Public Sector, News, Security and Crisis Management.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • iPhone
    Good alternative?
     
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  7. EasyVista icon
     1 like

    EasyVista - comprehensive, modular and integrated

    • IT Service Management
    • IT Asset Management
    • IT Financial Management
    • IT Project Management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  8. For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    201 Track-It! Help Desk Software alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    Good alternative?
     
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