One of the most popular alternatives to ServiceNow is Freshdesk, which has a free version. Other popular alternatives are Zendesk, KaliaOps, GLPI and REI3 Tickets. There's no shortage of Help Desk Platforms like ServiceNow, with more than 100 alternatives for the web, Android, iPhone, Windows and self-hosting.
Self-hosted help desk and ticketing system for IT support teams and anyone who needs to handle requests as tickets. Buy once per major version: no subscription, no per-agent fees. Runs on your own server or VPS, your data stays with you. Free 30-day trial with the full feature set.
Germany
EU
DigitalCore unifies service data from fragmented systems into a single real-time dashboard, enabling service leaders to make strategic decisions in minutes instead of days.
SpainEU
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
United Kingdom
BoldDesk is a cloud-based, modern help desk software that can handle a variety of customer support tasks. You can manage support requests, collaborate with customers and teammates, automate repetitive tasks, and improve customer satisfaction.
United States
IT asset management including full asset lifecycle from procurement, receiving through to disposal and obsolescence with superfast agentless discovery, software asset management, contract management, spares, storage, barcoding and financials.
United Kingdom
We’re a technology company that delivers unique solutions to smart businesses. We have over a decade of experience in the IT industry, specializing in Web and mobile applications.
Excalibur is an enterprise Request & Portfolio Management platform designed to manage the complete IT demand lifecycle — from request intake to project delivery.
United Kingdom
Whether your focus is delivering core service and asset management, broadening your service management offering to new processes, departments or lines of business, reducing service escalations and accelerating incident resolution through intelligent automation, or any...
Jordan
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
The IT Department's operating system — budget, project portfolio, and app landscape in one place, built for SMB IT teams.
FranceEU
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
United States
AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.
United States
