ServiceNow is described as 'Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business' and is a it service management software in the office & productivity category. There are more than 50 alternatives to ServiceNow for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best ServiceNow alternative is Clappia, which is free. Other great apps like ServiceNow are Freshdesk, Zendesk, GLPI and monday service.
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.
Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Serviceaide through Luma AI streamlines enterprise management by automating workflows, unifying data from disconnected systems, and providing real-time insights. Its AI-driven platform simplifies complex processes, helping businesses improve efficiency and make smarter, faster decisions.
Dataminr transforms the Twitter stream and other public datasets into actionable signals, discovering must-know information in real-time for clients in Finance, the Public Sector, News, Security and Crisis Management.
EasyVista - comprehensive, modular and integrated
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ServiceNow is an ITSM while Dataminr is a Information discovery client.