Apps tagged with 'Help Desk'

Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.

Self-hosted support desk that enables seamless management with multi-inbox, smart automation, AI-assisted responses, granular permissions, and BI dashboards.

Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

Free help desk platform for IT provides ticket management, network monitoring, asset inventory, remote access, task prioritization, and automated cloud-based reporting.

Streamlines ticket management with multichannel support, advanced automation, SLA tracking, analytics, self-service options, team collaboration, AI, and security.

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

Web-based software for customer support, featuring a ticket system, AI assistance, and support through multiple channels with integration options.

Lightweight live chat and AI support tool for startups and small businesses with easy website and social integration, AI copilot replies, and free AI responses.

Hesk simplifies customer support with powerful yet incredibly intuitive help desk software trusted by thousands of SMBs worldwide.

Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

AI customer service platform that turns support conversations into revenue — AI agent, live chat, chat bot, and help desk in one workspace.

AI-powered customer service system unifies chat and email, automates queries, supports agent workflows, and delivers real-time analytics for all business sizes.

GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

Zero-install remote desktop tool with no registration, instant setup, firewall and NAT support, file transfer, flexible permissions, and auto image optimization.

ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

ChatBot platform that helps you create powerful conversational bots effortlessly with no coding, integrate with apps like web widget, Facebook Messenger and Slack, and automate website and messaging customer service 24/7.

Enhance customer support with a platform offering multi-channel communication via calls, emails, chat, and social media, with fast, efficient tools.

Unified customer communication platform providing live chat, in-app messenger, automated email campaigns, ticketing, feedback collection, and integrations for web or mobile.