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osTicket Comments

Comment by Markose
about osTicket · Jun 2011 · Helpful Not helpful Report as spam

This application is perfect for small companies who needs free helpdesk system in order to help their customers. The customers don't have to register to create a ticket. They just need a valid e-mail address. This one also has a knowledge base system to help out with common problems.

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Is a very good help desk support system, but it lacks business days option for SLA's. Only 24x7.