Help Scout
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Features
- Customer service
- Knowledge Base
Help Scout News & Activities
Recent News
Recent activities
michaeldance added Help Scout as alternative to Ticaga
Message1 added Help Scout as alternative to Message1
Quantumdesk added Help Scout as alternative to QuantumDesk
mariastellatech added Help Scout as alternative to Stella Chatbot Plugin
Qbilon added Help Scout as alternative to qbilon
fast-helpdesk added Help Scout as alternative to Fast Helpdesk
dheera added Help Scout as alternative to DGlide
garyallitt added Help Scout as alternative to Tickiti
svg added Help Scout as alternative to Muninx
answermage_don added Help Scout as alternative to AnswerMage
Help Scout information
Developed by
Help Scout PBC Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $55 and $83 per month.Alternatives
162 alternatives listedSupported Languages
- English
What is Help Scout?
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, a robust API, and iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.
Comments and Reviews
I love this software. We're using FreeScout now for half a year and had no problems. We suggested to add the option to print conversations. It took only a few days to implement 4 free. Nice!