Help Scout
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
Cost / License
- Subscription
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Features
- Customer service
- Knowledge base
Help Scout News & Activities
Recent News
Recent activities
Fla added Help Scout as alternative to NetHelpDesk
skyfall67817 added Help Scout as alternative to HelpDesk by LiveChat
skyfall67817 added Help Scout as alternative to Help Desk Authority
skyfall67817 added Help Scout as alternative to AI Desk
skyfall67817 added Help Scout as alternative to HelpDeskSaaS and AJ Help Desk SAAS
theai8782782 added Help Scout as alternative to Cenvero Orion
skyfall67817 added Help Scout as alternative to AI Service Desk
hamiltonnancy243 added Help Scout as alternative to Deskhero- skyfall67817 added Help Scout as alternative to Deskhero
bwadamson added Help Scout as alternative to Phone Monster
Help Scout information
Developed by
Help Scout PBC Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $55 and $83 per month.Alternatives
152 alternatives listedSupported Languages
- English
What is Help Scout?
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, a robust API, and iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.
Comments and Reviews
I love this software. We're using FreeScout now for half a year and had no problems. We suggested to add the option to print conversations. It took only a few days to implement 4 free. Nice!