Help Scout
Help desk software
- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- CRM System
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
What is Help Scout?
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, a robust API, and iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.
Help Scout is used by companies that insist on a delightful customer experience. Trusted by 5,000 customers in 70+ countries including KissMetrics, Buffer, GrubHub, AngelList and Timbuk2.
Help Scout Screenshots
Help Scout Features
Help Scout information
Comments and Reviews
Said about Help Scout as an alternative
Great commercial alternative with a nice looking UI
Tags
- Documentation
- Customer Support
- Help Desk
- CRM
- email-management
- Customer Feedback Manager
Category
Business & CommerceRecent user activities on Help Scout
Danilo_Venomadded Help Scout as alternative(s) to Hexospark
sylvesterjadded Help Scout as alternative(s) to Zoho Teaminbox
beamscrupper_0wadded Help Scout as alternative(s) to Sidekick Studio
I love this software. We're using FreeScout now for half a year and had no problems. We suggested to add the option to print conversations. It took only a few days to implement 4 free. Nice!