Help Scout icon
Help Scout icon

Help Scout

 29 likes

Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

Help Scout screenshot 1

License model

Country of Origin

  • US flagUnited States

Platforms

  • Online
  • Android
  • iPhone
  • Android Tablet
  • iPad
  • Software as a Service (SaaS)
5 / 5 Avg rating (1)
29likes
1comment
0news articles

Features

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  1.  Customer service
  2.  Knowledge base

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Help Scout information

  • Developed by

    US flagHelp Scout PBC
  • Licensing

    Proprietary and Commercial product.
  • Pricing

    Subscription ranging between $55 and $83 per month.
  • Alternatives

    125 alternatives listed
  • Supported Languages

    • English

AlternativeTo Category

Business & Commerce

Apple AppStore

  •   Updated Jan 22, 2025
  •   2.86 avg rating
View in AppStore

Our users have written 1 comments and reviews about Help Scout, and it has gotten 29 likes

Help Scout was added to AlternativeTo by nickfrancis on Jul 18, 2012 and this page was last updated Apr 22, 2025. Help Scout is sometimes referred to as HelpScout.

Comments and Reviews

   
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Top Positive Comment
Guest
Dec 26, 2020
0

I love this software. We're using FreeScout now for half a year and had no problems. We suggested to add the option to print conversations. It took only a few days to implement 4 free. Nice!

What is Help Scout?

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, a robust API, and iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.

Official Links

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