Help Scout
Help desk software
- Paid • Proprietary
- Online
- iPhone
- Software as a Service (SaaS)
...
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, a robust API, and iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.
Help Scout is used by companies that insist on a delightful customer experience. Trusted by 5,000 customers in 70+ countries including KissMetrics, Buffer, GrubHub, AngelList and Timbuk2.
Customers don't need to confront a clunky ticket portal or juggle login credentials just to get help. Help Scout's clutter-free features are designed to keep teams, small and large, on the same page. With best in-class-reporting, an integrated knowledge base, tons of integrations, a robust API, and iPhone app to support customers on the go, Help Scout lets your team focus on what really matters: your customers.
Help Scout is used by companies that insist on a delightful customer experience. Trusted by 5,000 customers in 70+ countries including KissMetrics, Buffer, GrubHub, AngelList and Timbuk2.
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Business & CommerceTags
- Customer support
- Help Desk
- email-management
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Help Scout
Summary and Relevance
Our users have written 1 comments and reviews about Help Scout, and it has gotten 29 likes
- Proprietary and Commercial product.
- Subscription that costs between $12 and $35.
- 99 alternatives listed
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View allHelp Scout was added to AlternativeTo by nickfrancis on Jul 18, 2012 and this page was last updated Aug 20, 2020. Help Scout is sometimes referred to as HelpScout.
I love this software. We're using FreeScout now for half a year and had no problems. We suggested to add the option to print conversations. It took only a few days to implement 4 free. Nice!