Deskpro
Deskpro is a help desk platform that uses AI technology for multi-channel communication. It offers security, compliance, and data privacy features. Users can deploy the platform on a private cloud, on-premise, or in sovereign data centers.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
Features
Properties
- AI-Powered
Features
- Customer service
- Workflow Automation
- Human Resource Management
- Workflow Management
- Knowledge Base
Deskpro News & Activities
Recent News
Recent activities
Mvelezrengifo added Deskpro as alternative to Artificial Intelligence MS
Frighi added Deskpro as alternative to HelpdeskWin
ravineware added Deskpro as alternative to Ravine Desk
fast-helpdesk added Deskpro as alternative to Fast Helpdesk
Deskpro information
Developed by
Deskpro Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $45 and $115 per month.Alternatives
84 alternatives listedSupported Languages
- English
What is Deskpro?
Deskpro is a help desk platform that uses AI technology for multi-channel communication. It offers security, compliance, and data privacy features. Users can deploy the platform on a private cloud, on-premise, or in sovereign data centers. Deskpro Cloud, a deployment option, streamlines issue resolution and is accessible globally.
Deskpro is customizable, with features like workflows, triggers, automations, white labeling, and lite agents. The setup process is instant and doesn't need technical configuration. Deskpro automatically handles updates and maintenance. Deskpro AI, which can be integrated into Deskpro Cloud, indexes public content for quick and accurate responses across all channels.