Spiceworks icon
Spiceworks icon

Spiceworks

 83 likes

Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.

Spiceworks screenshot 1

License model

  • FreeProprietary

Country of Origin

  • US flagUnited States

Platforms

  • Windows  Windows XP Pro SP2+, Windows Vista, Windows 7, Windows 8, Windows 2003 Server SP1+, Windows 2008 Server, and Windows Server 2012
  • Online
  • Android
  • Android Tablet
4.5 / 5 Avg rating (2)
83likes
5comments
0news articles

Features

Suggest and vote on features
  1.  Inventory Management
  2.  Knowledge base
  3.  Hardware Monitoring
  4.  Helpdesk Ticketing
  5.  Mobile Device Management
  6.  IT Asset Management
  7.  Product Reviews
  8.  Network Mapping

 Tags

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Spiceworks information

  • Developed by

    US flagSpiceworks Inc.
  • Licensing

    Proprietary and Free product.
  • Rating

    Average rating of 4.5
  • Alternatives

    130 alternatives listed
  • Supported Languages

    • English

Our users have written 5 comments and reviews about Spiceworks, and it has gotten 83 likes

Spiceworks was added to AlternativeTo by BrandonK1989 on Aug 19, 2009 and this page was last updated Sep 27, 2024. Spiceworks is sometimes referred to as Spiceworks Cloud Help Desk.

Comments and Reviews

   
 Post comment/review
Top Positive Comment
jeffreyrogers
Apr 4, 2017
1

It's a good free alternative if you don't want to buy something like SolarWinds Network Performance Monitor icon SolarWinds Network Performance Monitor or Total Network Monitor icon Total Network Monitor . It has the most of the main features, perfect for the monitoring of small networks.

[Edited by jeffreyrogers, April 04]

TBayAreaPat
Aug 2, 2024
0

They don't accept Proton Email

Aaron Ahlemeyer
Apr 18, 2019
0

So much more than Help Desk.

I have found the Inventory tool most useful. It even tracks changes to our Cisco switch configs.

tinchouy
Apr 24, 2017
1

It's free but it has ads. The good new is they are not invasive. They only use ads to live and it has a great community. It worths.

Elvar
Sep 16, 2009
1

It just works. Offers Inventory Management, Network Scans, Helpdesk, Reports, Monitor and more. Easy to setup, easy to use, easy to upgrade.

The Free version is ad supported but the bought version is ad free.

Highly recomended

nickM
Dec 28, 2012

Its free for users but technology providers and corporations have to pay $1000 a month to assist users. This make totally no sense whatsoever.

What is Spiceworks?

Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.

The software includes network management tools like a network mapper and a help desk ticketing app. It's designed for network monitoring and management, PC inventory, help desk operations, and software reporting, making it ideal for small and medium-sized businesses.

Key features of Spiceworks allow IT professionals to discover virtual server information, remotely view and terminate processes, enhance help desk operations, and identify installed applications on workstations. Users can track in-app purchases, request quotes from vendors, and discover utilized Cloud services.

Spiceworks also offers a free Cloud Help Desk tool for tracking and prioritizing user requests, managing projects, and enhancing the end-user experience. This tool reduces costs by eliminating the need for a full support department. It also declutters inboxes and supports going paperless. It includes a feature for generating detailed reports on tasks and activities. The hosting, backup, and maintenance are managed by Spiceworks, allowing IT professionals to focus on resolving user issues. The software is free to use and easy to set up.

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