Helios MSP
Helios is an AI-native RMM (remote monitoring and management) and PSA (professional services automation) platform built for MSPs and internal IT teams. It combines monitoring, alerting, ticketing, patch management, remote access, M365 and Microsoft Defender integration...
Cost / License
- Freemium (Subscription)
- Proprietary
Application types
Platforms
- Online
Features
Properties
- Lightweight
Features
- Auto Responder
- Dark Mode
- Two-factor Authentication
- No Coding Required
- Website Monitoring
- Ad-free
- Patch Management
- Remote monitoring
Helios MSP News & Activities
Recent activities
- seabornle added Helios MSP
seabornle added Helios MSP as alternative to Atera, NinjaOne, N-able RMM and ConnectWise Automate
Helios MSP information
Developed by
Nexborne Ltd Licensing
Proprietary and Freemium product.Pricing
Subscription ranging between $20 and $399 per month + free version with limited functionality.Alternatives
9 alternatives listedSupported Languages
- English
What is Helios MSP?
Helios is an AI-native RMM (remote monitoring and management) and PSA (professional services automation) platform built for MSPs and internal IT teams. It combines monitoring, alerting, ticketing, patch management, remote access, M365 and Microsoft Defender integration, reporting and QBRs in a single pane of glass. What sets it apart is Helio, an autonomous AI service-desk agent that triages inbound tickets, runs self-healing playbooks to resolve routine issues automatically, and escalates with a clear root-cause writeup when a human is genuinely needed. Self-healing rules keep transient alerts from ever becoming tickets, and the platform learns reusable playbooks from fixes it performs. Agents run on Windows, macOS and Linux. There is a no-card trial.