HelpdeskWin
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A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.
Features
Properties
- Lightweight
Features
- No Tracking
- Dark Mode
- Ad-free
- No registration required
- IMAP Support
- SQLite
- SMTP Support
HelpdeskWin News & Activities
Highlights All activities
Recent activities
- Frighi A comment was removed from HelpdeskWin
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Frighi added HelpdeskWin as alternative to LiveAgent, Deskhero, Libredesk and FreeScout
HelpdeskWin information
Licensing
Proprietary and Freemium product.Pricing
One time purchase (perpetual license) that costs up to $3 + free version with limited functionality.Alternatives
51 alternatives listedSupported Languages
- English
- Italian
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What is HelpdeskWin?
HelpdeskWin is a lightweight Windows tool for managing support tickets via email (IMAP/SMTP). It uses a local SQLite or SQL Server database and works completely offline, without cloud services or subscriptions.
It’s designed for technicians, sysadmins, small helpdesks and PC repair shops that need a simple, fast and reliable way to handle support requests directly from their email inbox.
Main features: • Email-based ticketing (IMAP/SMTP) • Local database: SQLite or SQL Server • Fully offline operation • No cloud, no subscriptions • Clean and fast interface
Available on the Microsoft Store.
