Spekco.com

Most repair shops run two systems, one for the register and one for tickets. Spekco is one system built around two things: ticket workflow automation and a fully integrated point of sale.

The workflow runs itself. Pick a repair template and the ticket fills in with its parts, labor and checklist. Change the status and the customer is told automatically, at every step from drop-off to ready for pickup. Nobody types a message, and every notification is included on every plan.

The register is part of it. The repair is paid at the same register that sells your products, on one receipt, and the part you fitted and the product you sold come off the same stock count.

Customers follow their repair, approve estimates and pay online from a portal.

For work that does not walk in the door, Pro adds pickup from the customer's address, delivery of the repaired item back to them, and dispatch: a technician sent to the customer, who is told when they are on the way.

It is built for independent repair shops: phones and computers, bikes and e-bikes, small engines, appliances, jewelry and watches, musical instruments.

Plans start at $29.99 a month for one location. Pro, at $59.99, covers up to five locations and 25 staff, and adds an online shop, QuickBooks Online sync, text messages and appointment booking. Every plan has a 30-day free trial with no credit card, and free help moving your data from another system.