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DeskPRO Alternatives

DeskPRO is described as *'is the modern helpdesk platform.

Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users'* and is a Help Desk app in the business & commerce category. There are more than 50 alternatives to DeskPRO for a variety of platforms, including Online / Web-based, Android, iPhone, Windows and iPad. The best alternative is osTicket, which is both free and Open Source. Other great apps like DeskPRO are Zendesk, Freshdesk, ProProfs Help Desk and Spiceworks.

DeskPRO alternatives are mainly Help Desk Apps but may also be Customer Support Tools or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of DeskPRO.
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DeskPRO iconDeskPRO
  17
  • Online
  • Self-Hosted

DeskPRO is the modern helpdesk platform.

Unparalleled usability and flexible configuration mean that your agents can...

Learn more about DeskPRO

  1. osTicket icon

    osTicket

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
    103 alternatives to osTicket 

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...

     Suggest and vote on features
    Features
    Client Interface - Welcome Screen
  2. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    233 alternatives to Zendesk 

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

     Suggest and vote on features
    Features
    Screenshot


  3. Freshdesk icon

    Freshdesk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps
    211 alternatives to Freshdesk 

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...

     Suggest and vote on features
    Features
    Screenshot
    Screenshot
  4. ProProfs Help Desk icon

    ProProfs Help Desk

    • Online
    170 alternatives to ProProfs Help Desk 

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Screenshot
  5. Spiceworks icon

    Spiceworks

    • Windows
    • Online
    • Android
    • Android Tablet
    130 alternatives to Spiceworks 

    Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.

    Screenshot


  6. InvGate Service Desk icon

    InvGate Service Desk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    100 alternatives to InvGate Service Desk 

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

     Suggest and vote on features
    Features
    1.  GamificationInvGate Service Desk makes use of game-design elements such as point scoring, competition, achievements, etc.
    Screenshot
    Screenshot
  7. HelpCrunch icon

    HelpCrunch

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    226 alternatives to HelpCrunch 

    Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

     Suggest and vote on features
    Features
    Chat Widget
    Chat Auto Message to Engage with your visitors/users
  8. ((OTRS)) Community Edition icon

    ((OTRS)) Community Edition

    • Mac
    • Linux
    • Online
    • Self-Hosted
    • Perl
    87 alternatives to ((OTRS)) Community Edition 

    ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

    Discontinued

    From https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

    OTRS - Dashboard
  9. Corteza Service Cloud icon

    Corteza Service Cloud

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    48 alternatives to Corteza Service Cloud 

    With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.

    Corteza Service Cloud dashboard
  10. Crust Service Cloud icon

    Crust Service Cloud

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted
    63 alternatives to Crust Service Cloud 

    Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.

    Crust Service Cloud Home Page
Showing 10 of 76 alternatives
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