HelpCrunch icon
HelpCrunch icon

HelpCrunch

 170 likes

Live chat software for small businesses and startups.

All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

Chat Widget

License model

Platforms

  • Online
  • Android
  • iPhone
  • Software as a Service (SaaS)
4.9 / 5 Avg rating (21)
170 likes
20comments
0 news articles

Features

Suggest and vote on features

Properties

  1.  Customizable

Features

  1.  Email automation
  2.  Marketing Automation
  3.  Integrated Chat
  4.  Automatic messages
  5. Slack icon  Slack integration
  6.  Live Support Chat
  7.  Helpdesk Ticketing
  8.  Pricing per agent
  9.  Live chat for websites
  10.  Email tracking

HelpCrunch News & Activities

Highlights All activities

Recent News

No news, maybe you know any news worth sharing?
Share a News Tip

Recent activities

Show all activities

HelpCrunch information

  • Developed by

    HelpCrunch
  • Licensing

    Proprietary and Commercial product.
  • Pricing

    Subscription that costs $0 per month.
  • Rating

    Average rating of 4.9 (21 ratings)
  • Alternatives

    69 alternatives listed
  • Supported Languages

    • English
    • Ukrainian
    • Russian

AlternativeTo Categories

Business & CommerceSocial & CommunicationsOnline Services

Apple AppStore

  •   Updated Dec 13, 2024
  •   5 avg rating
View in AppStore

Our users have written 20 comments and reviews about HelpCrunch, and it has gotten 170 likes

HelpCrunch was added to AlternativeTo by RemovedUser on Sep 7, 2015 and this page was last updated Sep 25, 2024.

Comments and Reviews

   
 Post comment/review
Comment summary: HelpCrunch is consistently praised for being a more cost-effective alternative to Intercom, offering similar features with outstanding support. Users highlight its affordability, comprehensive suite of tools, and easy integration as major advantages. It's seen as a valuable asset for customer engagement and support, with many recommending it for its user-friendly design and responsive support team.
james1234
  
Top positive commentApr 13, 2018

HelpCrunch is a fantastic tool for onboarding, supporting and retaining your users. We're using it to improve our initial onboarding experience (lending a helping hand at crucial steps), be there for users when they have a question and keep users engaged with our product.

1
digiarcaniket
  
Positive commentJun 5, 2020

good to communicate through this app.

0
Irina Vihhoreva
  
Positive commentJan 14, 2020

Really easy, but with lots of options product. Everything is logical. if there is a need to create more complicated customer support flow - it's also possible with HelpCrunch. Their customer support is always very helpful and thinks of solutions with you. Best value for their price.

0
Nick Margiolakis
  
Positive commentOct 8, 2019

Great software, easy to use and great value for money when you consider that it can be used for support and marketing purposes.

0
JoseanMunoz
  
Positive commentJul 29, 2019

Fantastic tool for marketing teams and customer support. We were looking for the best alternative to Intercom and we found that HelpCrunch is at the same level but with a better price.

0
GaneshINN
  
Positive commentJul 24, 2019

A perfect Alternate to Intercomm

  • Value for money
  • Email & chat In single Platform
  • stylish Chat Widget
0
Papitha B
  
Positive commentJul 10, 2019

Highly recommended, excellent support and easy to use

Better customer engagement and ongoing customer relationship improvement.

0
Show more comments
7 of 20 comments

What is HelpCrunch?

HelpCrunch is an all-around communication platform for customer service and sales, suitable for both web and mobile businesses.

It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation.

Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and built loyal relationships.

All communication is synced across multiple platforms and channels - mobile, web, chat, email, social media and third-party integrations through a single online account letting you connect with customers everywhere and easily manage interaction.

HelpCrunch lets businesses engage with customers on web or inside mobile app to provide support, collect feedback and run targeted marketing campaigns in a personalized way.

HelpCrunch integrates with Wordpress, Magento, Magento 2, GTM, Fluid App, Shopify, Tumblr, SquareSpace, PrestaShop, Jimdo, 3dcart, SpaceCraft, OpenCart, Bir Cartel, Google Analytics and Slack. New integrations are added weekly.

HelpCrunch Videos

Show 1 more video

Official Links

Page may contain affiliate links. Affiliate links never affect ranking.