Chat Widget
Chat Auto Message to Engage with your visitors/users
Chat Button Settings
Just a fun art from our designer :)
Agent Chat vs Client Chat. How it looks from both sides.
Chat Widget can be fully customized according to you website style.
Chat Localization. We provide default translations to English, Spanish, Portuguese, Russian, French, Italian, Polish, German.
Smileys and Emojis to bring life to your customer communication.
Transfer any file via HelpCrunch chat to your customers. Of course they can do the same ;)
Online indication to start the chat proactively with those who are online now on your site or logged in to your product.
Real-time customer data. You can forward your own user attributes via our API, if necessary.
Saved responses to help you answer fast and efficient.
Pre-chat/Offline forms to collect data from your customers before the chat starts or if you're offline.
Tags. Add one more layer of visual data to help you organize customer conversations. Use tags to prioritize customer queries and mark conversations that need special attention.
Stay on top of customer communication when offline or away from your desk! We’ll notify your team via email when a new message stays unanswered for over a few minutes. And with slack, sound and visual browser notifications you can be sure no chat or new message goes unnoticed. Easily set up notifications you want to receive.
Typing Insight. Keep people in chat by letting them see when you're typing. You can disable this option if necessary. Understand if a customer is still with you by seeing his/her typing indication.
Live chat on the web to initiate the first contact with your business prospects, inspire them to become your active users, and highlight the true value of your product.
- Live Chat 2.0
- In-app Messenger
- Auto Messages
- Email Automation
- Ticketing 2.0
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HelpCrunch Features

  1.  Marketing AutomationHelpCrunch can automate marketing campaigns and activities throughout the customer journey by automatic workflows.

HelpCrunch information

Supported Languages

  • English
  • Ukrainian
  • Russian
  • ...

Apple AppStore

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Our users have written 20 comments and reviews about HelpCrunch, and it has gotten 169 likes

HelpCrunch was added to AlternativeTo by RemovedUser on and this page was last updated .

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Top positive comment

HelpCrunch is a fantastic tool for onboarding, supporting and retaining your users. We're using it to improve our initial onboarding experience (lending a helping hand at crucial steps), be there for users when they have a question and keep users engaged with our product.

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Ryan Hemsley
Top positive comment

I would highly recommend HelpCrunch their prices are very reasonable for new businesses. Their software includes everything you're looking for in a live chat. I was looking between Intercom and Crisp but HelpCrunch offers more features and a better designed admin panel which makes it a lot easier to get around the panel. Their customer service is awesome too with fast replies when you are stuck with an issue. 10/10 Definitely Recommended!!

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Test from Hyderabad

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Positive comment

good to communicate through this app.

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Irina Vihhoreva
Positive comment

Really easy, but with lots of options product. Everything is logical. if there is a need to create more complicated customer support flow - it's also possible with HelpCrunch. Their customer support is always very helpful and thinks of solutions with you. Best value for their price.

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Nick Margiolakis
Positive comment

Great software, easy to use and great value for money when you consider that it can be used for support and marketing purposes.

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Positive comment

Fantastic tool for marketing teams and customer support. We were looking for the best alternative to Intercom and we found that HelpCrunch is at the same level but with a better price.

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Positive comment

A perfect Alternate to Intercomm

  • Value for money
  • Email & chat In single Platform
  • stylish Chat Widget
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