Tickiti
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Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace.
Features
- WYSIWYG Support
- Ad-free
- Full-Text Search
- Real time collaboration
- Team Collaboration
- Helpdesk Ticketing
Tickiti information
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What is Tickiti?
Tickiti is a web-based helpdesk and ticketing platform built for customer support, sales follow-up, and internal ops workflows.
Beyond a rich set of ticket management features, Tickiti ships with a REST API, WebSocket real-time events for live dashboards, and an interventions framework that lets external systems embed inline forms directly in a ticket reply—ideal for approval flows, discount requests, KYC checks, and similar use cases. Built-in CRM integration surfaces customer context right alongside each ticket.




