Apps tagged with 'support-software'

All apps in Apps tagged with 'support-software' category. Use the filters below to narrow down your search. 
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  1. Front icon
     25 likes

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Front screenshot 1
    Front screenshot 1
    Front screenshot 2
    +4
    Front screenshot 3
    125 alternatives
  2. HelpCrunch icon
     170 likes

    Unified customer communication platform providing live chat, in-app messenger, automated email campaigns, ticketing, feedback collection, and integrations for web or mobile.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    • iPad
    • Android Tablet
    HelpCrunch screenshot 1
    Chat Widget
    Chat Auto Message to Engage with your visitors/users
    +30
    Chat Button Settings
    96 alternatives
  3. WHMCS icon
     18 likes

    WHMCS is an all-in-one billing and automation platform that automates all aspects of a web hosting business from signup and payment processing, service provisioning, domain registration and customer support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Self-Hosted
    • cPanel
    • PHP
    • Parallels Plesk Panel
    Admin dashboard gives an overview of activity and events occurring within your WHMCS installation
    WHMCS Connect provides you with one click access to all your cPanel/WHM servers
    Automate all aspects of your billing including sending out professional looking invoice
    +2
    Direct links to billing and support resources inside of cPanel for a seamless customer experience
    26 alternatives
  4. HelpDesk 3 icon
     3 likes

    Offers robust live chat, SMS notifications, and a versatile support ticket system with automated responses, unlimited departments, and comprehensive mobile support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    HelpDesk 3 screenshot 1
    HelpDesk 3 screenshot 1
    HelpDesk 3 screenshot 2
    +2
    HelpDesk 3 screenshot 3
    103 alternatives
  5. BILLmanager icon
     60 likes

    BILLmanager is a highly customizable billing software for hosting and IaaS business with the full scope of functionality for billing, service provisioning, client management & support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    BILLmanager screenshot 1
    74 alternatives
  6. Planio icon
     7 likes

    Ship awesome Software! Planio is your all-in-one platform, complete with Issue Tracking, Project Management, Version Control, Help Desk, Wikis and Chat.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Redmine
    Planio screenshot 1
    Planio screenshot 1
    Planio screenshot 2
    +7
    Planio screenshot 3
    117 alternatives
  7. Kayako icon
     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
    Kayako screenshot 1
    168 alternatives
  8. Heymarket icon
     4 likes

    Heymarket is a business text service for your team. They get a shared inbox for messaging with people outside your organization. The other party never has to install an app & gets SMS. Free 14-day trial on heymarket.com, the App Store, & Google Play.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Zapier
    • Apple Watch
    • Google Chrome
    • Google Drive
    • Slack
    • Facebook
    • Google AdWords
    Shared inboxes in Heymarket iOS app.
    Business text messaging in Heymarket iOS app.
    Business text messaging in Heymarket Web.
    +1
    Text messaging customer support with Heymarket.
    28 alternatives
  9. Aritic icon
     5 likes

    Aritic is full stack automation software platform for digital business. Aritic platform for business help business with full-stack marketing automation, communication automation, CRM application, service desk application and business automation stack.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Aritic screenshot 1
    Aritic screenshot 1
    110 alternatives
  10. Zendesk Inbox is a free mobile-friendly email app for teams. Collaborate, add private notes, and follow key conversations. Get started instantly.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • iPad
    Zendesk Inbox screenshot 1
    Zendesk Inbox screenshot 1
    Zendesk Inbox screenshot 2
    +4
    Zendesk Inbox screenshot 3
    5 alternatives
  11. DiamanteDesk icon
     3 likes

    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    DiamanteDesk screenshot 1
    DiamanteDesk screenshot 1
    DiamanteDesk screenshot 2
    +6
    DiamanteDesk screenshot 3
    69 alternatives
  12. Chatlio icon
     6 likes

    Chatlio is the first and best app to let you talk to your website visitors and users directly from Slack. Setup takes less than 1 minute and provides you with a chat widget to put anywhere you want on your site.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Self-Hosted
    Chatlio screenshot 1
    Chatlio screenshot 1
    Chatlio screenshot 2
    +3
    Chatlio screenshot 3
    38 alternatives
  13. S1 Gateway icon
     5 likes

    S1 is a Customer Service Software that allows you to provide great customer support integrating every digital channel into a single multichannel platform. It is the perfect solution for Contact Center Proffesionals.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    15 alternatives
  14. Helpwise icon
     1 like

    Shared inbox for teams with thread-based chat, assignment, workflow automation, integration with external apps, and centralized multi-mailbox management.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Android
    • Chrome OS
    • Software as a Service (SaaS)
    Sharing email account login among team members is not scalable. Helpwise is an easy to use shared inbox for your team email accounts like help@, sales@, jobs@ etc.
    Get all your mailboxes like sales@, help@ in one place.
    Assign emails to right team members. And tag emails for quick understanding.
    +1
    Collaborate with your team-mates in real-time.
    39 alternatives
  15. HelpSite icon
     Like

    The easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Support
    Admin Dashboard
    WYSIWYG Editor
    +1
    Fast search
    45 alternatives
  16. BaseActive is a powerful, lightweight hosted live chat software enabling companies to easily engage with their website visitors in doing so increasing sales.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS
    77 alternatives
  17. PHP and MySQL powered live support chat solution for your website. Download and install on your server and domain or simply signup, setup and go Online in just minutes.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    PHP Live! Support screenshot 1
    PHP Live! Support screenshot 1
    PHP Live! Support screenshot 2
    +2
    PHP Live! Support screenshot 3
    113 alternatives
  18. Helpman icon
     Like

    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Helpman screenshot 1
    Helpman screenshot 1
    Pixel-perfect knowledge bases
    +6
    Pain-free writing
    42 alternatives
  19. Text Groove icon
     1 like

    Text Groove allow you to enable your existing business landline, VoIP, or toll free phone number and connect with your customers in a whole new way.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Chrome OS
    13 alternatives
  20. AsisteClick icon
     1 like

    Messenger For Business - Increase your sales and improve customer support with live chat with three products: Team (collaborate with teammates), Chat (live chat with customers) and Inbox (ticketing system).

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Chat with company members and collaborate to work out customers questions.
    Several management reports.
    Chat with customers in real time.
    +12
    Unlimited users and agent seats according to plans.
    87 alternatives
  21. Peek in icon
     Like

    Peek in shows you what your users are doing in real time, so your support team always knows what's going on.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    7 alternatives
  22. SupportYard is perfect for entrepreneurs and small business who can't keep up with all the customer emails they receieve. Now you can keep all emails in one place and assign your team members to answer from the shared email account.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Shared Mailbox
    EASY TICKETING
    TEAM COLLABORATION
    +1
    PERSONAL PRODUCTIVITY
    5 alternatives
  23. WP Nexus icon
     1 like

    Unlimited 24/7 Wordpress Support, Fixes and Maintenance from professional Wordpress developers. All jobs completed in house and fully QA checked.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    WP Nexus screenshot 1
    16 alternatives