HelpDesk 3 Alternatives
HelpDesk 3 is described as 'The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system with email php imap, attachments, cron jobs, unlimited departments and operators' and is a Help Desk app in the business & commerce category. There are more than 100 alternatives to HelpDesk 3 for a variety of platforms, including Online / Web-based, Android, iPhone, Android Tablet and iPad. The best alternative is osTicket, which is both free and Open Source. Other great apps like HelpDesk 3 are Zendesk, Spiceworks, Freshdesk and UseResponse.
HelpDesk 3 alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HelpDesk 3.- Paid • Proprietary
- Help Desk App
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Blackberry
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Self-Hosted
- Blackberry 10
- Kindle Fire
osTicket
Do you think this is a good alternative?YesNo- Free • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
104 alternatives to osTicket- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
osTicket Features
Zendesk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
236 alternatives to Zendesk- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
Zendesk Features
Spiceworks
Do you think this is a good alternative?YesNo- Free • Proprietary
- Network Monitor
- Inventory Management Tool
- Help Desk App
128 alternatives to Spiceworks- Windows
- Online
- Android
- Android Tablet
Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.
Spiceworks Features
Freshdesk
Do you think this is a good alternative?YesNo- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
- Customer Feedback Manager
216 alternatives to Freshdesk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
Freshdesk Features
UseResponse
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Feedback Manager
188 alternatives to UseResponse- Online
- Self-Hosted
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
UseResponse Features
ProProfs Help Desk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
172 alternatives to ProProfs Help Desk- Online
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk Features
tawk.to
Do you think this is a good alternative?YesNo- Freemium • Proprietary
- Customer Support Tool
- Help Desk App
167 alternatives to tawk.to- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Internet Explorer
- Google Chrome
- Safari
- Wordpress
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
tawk.to Features
InvGate Service Desk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Workflow Automation Tool
101 alternatives to InvGate Service Desk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
- Software as a Service (SaaS)
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
InvGate Service Desk Features
((OTRS)) Community Edition
Do you think this is a good alternative?YesNo- Free Personal • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
87 alternatives to ((OTRS)) Community Edition- Mac
- Linux
- Online
- Self-Hosted
- Perl
((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.
((OTRS)) Community Edition Features
DiscontinuedFrom https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
UserVoice
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Customer Feedback Manager
- Customer Support Tool
174 alternatives to UserVoice- Online
- Android
- iPhone
- Android Tablet
- iPad
UserVoice communities are the easiest way to turn customer feedback into action:
UserVoice Features