HelpDesk

Name: HelpDesk
Rating: 4.5 (2 reviews)

The all in one solution: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system wit...

Paid • Proprietary
Help Desk App

Mac
Windows
Linux
Online
Android
iPhone
Blackberry
Chrome OS
Windows S
Android Tablet
Windows Phone
iPad
Self-Hosted
Blackberry 10
PlayBook
Kindle Fire

★

Avg rating of 4.5 (2)| 2 comments

What is HelpDesk?

The complete way to help your customers The all in one solution contains: live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system with email php imap, attachments, cron jobs, unlimited departments and operators.

Each section can be embed into your website, operator and client dashboard and on top of that it is all mobile optimised.

What is HelpDesk The complete support solution.

Support Tickets, Frequently asked questions database, Live Chat, Client Management and all is working together how they should.

PHP imap email to tickets, Auto Engage for Live Chat, Web Projects serve all your projects under one installation, unlimited operators, departments, tickets, chats, clients ...

Each section can be embed into your website, operator and client dashboard and on top of that it is all mobile optimised.

Make your clients happy with an easy to use support solution! HelpDesk 3 has been made to have an all in one solution including Live Chat, Support Tickets, Email to Tickets, Client Management, Billing, Client Api, FAQ, CMS and a Blog. All build into one platform for the most affordable price you can imagen. Plus free access to native iOS and Android apps with native push notifications.

Support your customer through support tickets, live chat or email to tickets. Teach your clients with the build in FAQ database and inform them via the blog system. Create unlimited pages with content, images and videos straight from the content management system. Bill customers with the smart credit system or select the membership based payment system. When we say complete we mean complete!

You can embed the live chat, support and faq area into any website you like. HelpDesk 3 is fully mobile optimised and responsive for all screen sizes. Modern and fast, easy to use for clients and operators!

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HelpDesk Features

HelpDesk information

Developed byjakweb
LicensingProprietary and Commercial product.
PricingOne time purchase (perpetual license) ranging between $119 and $169.
RatingAverage rating of 4.5
Alternatives105 alternatives listed

Supported Languages

English

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Our users have written 2 comments and reviews about HelpDesk, and it has gotten 2 likes

HelpDesk was added to AlternativeTo by Platus on and this page was last updated .

Comments and Reviews Post a comment/review

all • positive • negative relevance • date

jaminam

★

Top positive comment• ago

It's a Selfhosted HelpDesk Solution with a integrated Live Chat and tons of other Features.

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Platus

★

Top positive comment• ago

theres a lot, like live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system with email php imap

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HelpDesk platform details

Self-Hosted

AJAX, jQuery, Bootstrap 3, HTML5, CSS3 valid

Recent user activities on HelpDesk

nabeelamir27 added HelpDesk as alternative(s) to WorkHub Tasks
ago
Ricksmith_candllaza added HelpDesk as alternative(s) to Helplama Helpdesk
ago
Danilo_Venom added HelpDesk as alternative(s) to Fluent Support
ago