HelpDesk 3 icon
HelpDesk 3 icon

HelpDesk 3

 3 likes

Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

HelpDesk 3 screenshot 1

License model

Application type

Country of Origin

  • CH flagSwitzerland

Platforms

  • Mac
  • Windows
  • Linux
  • Online
  • Android
  • iPhone
  • Chrome OS
  • Android Tablet
  • iPad
  • Self-Hosted  AJAX, jQuery, Bootstrap 3, HTML5, CSS3 valid
HelpDesk 3 screenshot 1
HelpDesk 3 screenshot 2
+2
HelpDesk 3 screenshot 3
HelpDesk 3 alternatives  
4.5 / 5 Avg rating (2)
3likes
2comments
102alternatives
0news articles

Features

Suggest and vote on features
  1.  Multiple languages
  2.  Helpdesk Ticketing

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Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

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HelpDesk 3 information

  • Developed by

    CH flagjakweb

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    One time purchase (perpetual license) ranging between $119 and $169.

  • Rating

    Average rating of 4.5

  • Alternatives

    102 alternatives listed

  • Supported Languages

    • English

AlternativeTo Category

Business & Commerce

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Our users have written 2 comments and reviews about HelpDesk 3, and it has gotten 3 likes

HelpDesk 3 was added to AlternativeTo by Platus on Aug 22, 2017 and this page was last updated Nov 20, 2024.

Comments and Reviews

   
 Post comment/review
Top Positive Comment
jaminam
★
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★
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•Jan 20, 2018
0

It's a Selfhosted HelpDesk Solution with a integrated Live Chat and tons of other Features.

Platus
★
★
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★
★
•Aug 19, 2017
0

theres a lot, like live chat with engage customers, auto responds, SMS service, departments, mobil notifications, chat to support ticket. Support ticket system with email php imap

What is HelpDesk 3?

HelpDesk 3 is a customer support solution that offers live chat, auto-response, SMS service, and multiple department creation with mobile notifications. It features a support ticket system with email php imap, attachments, cron jobs, and unlimited department and operator capacity. The software integrates into existing websites with operator and client dashboards, and is mobile-optimized for use on any device. It includes a FAQ database, client management tools, and synchronization for optimal performance. It also offers a built-in FAQ database, a blog system, a content management system for unlimited pages, a smart credit system for billing, or a membership-based payment system. The platform is user-friendly, modern, and responsive for all screen sizes.

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