Zendesk Alternatives
Zendesk is described as 'Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries' and is a popular app in the Business & Commerce category. There are more than 100 alternatives to Zendesk for a variety of platforms, including the Web, Windows, Android, iPhone and Linux. The best alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try osTicket or FreeScout. Other great apps like Zendesk are UseResponse (Paid), LiveAgent (Paid), Freshdesk (Freemium) and HubSpot (Freemium).
- Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses. View 211 alternatives to HelpCrunch
- Paid • Proprietary
- Online
- Android
- iPhone
- Software as a Service (SaaS)
- UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. View 173 alternatives to UseResponse
- Paid • Proprietary
- Online
- Self-Hosted
UseResponse vs Zendesk
MayersInc UseResponse interface is more clear and easy to set up and use, while includes basic similar features of a ticketing systemstaskltd83 More channels to provide support like in messengers using flexible automation rules. Kanban board allows great planning of tickets. Could be easily used as task management and issue tracking. - Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management. View 95 alternatives to osTicket
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting. View 17 alternatives to FreeScout
- Freemium • Open Source
- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
FreeScout vs Zendesk
Much quicker to load and obviously more privateThe best open source Zendesk competitor I've triedFreescout is the best open source for the ticketing system. Updates are frequent and new modules are published regularly. We are using it for 4 mailboxes with no recurring cost plus you get access to the code so you 100% over it and 100% control of your data.Feature complete. Save a fortune. Well maintained.New updates come quick and it is very easy to use an maintain.Simple, free, and works fineSimple, free, and works fine. - LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. View 181 alternatives to LiveAgent
- Paid • Proprietary
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries. View 183 alternatives to HubSpotNo screenshots yet
- Freemium • Proprietary
- Online
- ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them. View 161 alternatives to ProProfs Help Desk
- Paid • Proprietary
- Online
ProProfs Help Desk vs Zendesk
Simply use and product pricingits a feature rich platformI Like ProProfs Help Desk because the ability to manage all the emails from our customer-facing ids helps our agents answer them faster. - Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails. View 30 alternatives to Zammad
- ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. View 32 alternatives to ProProfs Knowledge Base
- Freemium • Proprietary
- Online
- Self-Hosted
- Software as a Service (SaaS)
ProProfs Knowledge Base vs Zendesk
Very easy setup and much quicker to load than Zendesk.