Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
FreeScout vs Zendesk opinions
Much quicker to load and obviously more private
The best open source Zendesk competitor I've tried
Usedesk is way better - just saying.
It's free, open source and have a nice feedback from developers
I have been using Helpscout, I think freescout is the best
Freescout is the best open source for the ticketing system. Updates are frequent and new modules are published regularly. We are using it for 4 mailboxes with no recurring cost plus you get access to the code so you 100% over it and 100% control of your data.
Feature complete. Save a fortune. Well maintained.
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
UseResponse vs Zendesk opinions
I like UseResponse as Zendesk alternative because it has the core features of omnichannel ticketing system and can be deployed on-premise
UseResponse interface is more clear and easy to set up and use, while includes basic similar features of a ticketing system
More channels to provide support like in messengers using flexible automation rules. Kanban board allows great planning of tickets. Could be easily used as task management and issue tracking.
Live chat software for small businesses and startups.
All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
HelpCrunch vs Zendesk opinions
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
osTicket vs Zendesk opinions
LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...
LiveAgent vs Zendesk opinions
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
Freshdesk vs Zendesk opinions
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
ProProfs Knowledge Base vs Zendesk opinions
Very easy setup and much quicker to load than Zendesk.
HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries.
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk vs Zendesk opinions
ProProfs is a perfect customer help desk software. I love their features: shared inbox, connect support systems, customer satisfaction survey.
I Like ProProfs Help Desk because the ability to manage all the emails from our customer-facing ids helps our agents answer them faster.
its a feature rich platform
Simply use and product pricing
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Zammad vs Zendesk opinions