Freshdesk Alternatives
Freshdesk is described as 'award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server' and is a very popular Help Desk app in the business & commerce category. There are more than 100 alternatives to Freshdesk for a variety of platforms, including Online / Web-based, Android, iPhone, Windows and Linux. The best alternative is LiveAgent. It's not free, so if you're looking for a free alternative, you could try osTicket or Zammad. Other great apps like Freshdesk are Zendesk, UseResponse, ProProfs Help Desk and ProProfs Knowledge Base.
Freshdesk alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Freshdesk.
- Freemium • Proprietary
- Help Desk App
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- CRM System
189 alternatives to LiveAgent- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...
Features
LiveAgent vs Freshdesk opinions
DanielLunarthis are the best alternative ever i love it!!
-1
- Paid • Proprietary
- Help Desk App
- Customer Support Tool
233 alternatives to Zendesk- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
Zendesk vs Freshdesk opinions
- Free • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
103 alternatives to osTicket- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
osTicket vs Freshdesk opinions
- Paid • Proprietary
- Help Desk App
- Customer Feedback Manager
186 alternatives to UseResponse- Online
- Self-Hosted
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
Features
UseResponse vs Freshdesk opinions
stevenhandersonWhat I like about UseResponse, it that compared to Freshdesk it is fully customizable
0
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Features
Zammad vs Freshdesk opinions
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
Features
ProProfs Help Desk vs Freshdesk opinions
PragyaTripathiI had a great experience working with propros help desk I would recommended to future organization that work with , I successfully resolve over 40k tickets using helpdesk software, it is very efficiently and flexible, the layout templates allowed us to get on- brands and knowledge is also very flexible.
0I have used both Freshdesk and ProProfs & I know how effective both systems are. Both are great tools having almost all the features that any help desk sofware needs.
0davidmillerIt has forever free plan with the best features.
1
- Freemium • Proprietary
- Customer Support Tool
- Help Desk App
- CRM System
39 alternatives to ProProfs Knowledge Base- Online
- Self-Hosted
- Software as a Service (SaaS)
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
Features
ProProfs Knowledge Base vs Freshdesk opinions
AngelaWhite21The best tool to create online FAQs and documentation in better pricing & customer support than Freshdesk.
0
- Freemium • Open Source
- Customer Support Tool
- Help Desk App
- CRM System
197 alternatives to Chatwoot- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
Features
Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more.
HESK vs Freshdesk opinions
- Paid • Proprietary
- Help Desk App
- Workflow Automation Tool
100 alternatives to InvGate Service Desk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
- Software as a Service (SaaS)
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
InvGate Service Desk vs Freshdesk opinions
fedemartinezInvGate Service Desk is an awesome tool. It is feature rich (custom dashboards, reporting, workflows) but friendly and looks great. We have been using it in our company for 2 years and we are happy.
-1