LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...
LiveAgent vs Freshdesk opinions
this are the best alternative ever i love it!!
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
Zendesk vs Freshdesk opinions
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
osTicket vs Freshdesk opinions
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
UseResponse vs Freshdesk opinions
What I like about UseResponse, it that compared to Freshdesk it is fully customizable
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Zammad vs Freshdesk opinions
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk vs Freshdesk opinions
I had a great experience working with propros help desk I would recommended to future organization that work with , I successfully resolve over 40k tickets using helpdesk software, it is very efficiently and flexible, the layout templates allowed us to get on- brands and knowledge is also very flexible.
I have used both Freshdesk and ProProfs & I know how effective both systems are. Both are great tools having almost all the features that any help desk sofware needs.
It has forever free plan with the best features.
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
ProProfs Knowledge Base vs Freshdesk opinions
The best tool to create online FAQs and documentation in better pricing & customer support than Freshdesk.
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
InvGate Service Desk vs Freshdesk opinions
InvGate Service Desk is an awesome tool. It is feature rich (custom dashboards, reporting, workflows) but friendly and looks great. We have been using it in our company for 2 years and we are happy.