Alternatives to Freshdesk for all platforms with any license

LiveAgent

LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms....
- this are the best alternative ever i love it!! DanielLunar • Mar 2020
Commercial Web Android iPhone Android Tablet iPad ... PHP
Modern live chat Beat maker Call recording CRM ... Customer service Customer support Gamification Helpdesk ticketing Integrated Chat Knowledge base Live Chat Voice Call Add a feature

57 Like
osTicket

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP
Customer support Dockerized Helpdesk ticketing Php ... Task Management Add a feature

61 Like
HubSpot

HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries. HubSpot is the world’s leading inbound marketing...

Freemium $ $ $ Web
Contextual sales Email tracking Legal CRM Publishing ... Rich media Sales funnel Add a feature

67 Like
UseResponse

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...
- What I like about UseResponse, it that compared to Freshdesk it is fully customizable stevenhanderson • Apr 2019
Commercial Web Self-Hosted
Customizable Helpdesk ticketing Kanban boards Kanban Chart ... Product Roadmap Management Task assignments Canned responses Chat Community based Customer Feedback Customer service Flexible customizations German Knowledge base Knowledge Base structuring Live Chat Modern live chat Multiple languages Multibrand Php Pricing per agent Private Community Skype integration SLA Slack integration Task Management Add a feature

127 Like
Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Customer support Forums Knowledge base Software as a Service Add a feature

59 Like
Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...

Free Open Source Linux Self-Hosted
Email tracking SLA Auto responder Customizable ... REST API Customer support Email automation Facebook integration Helpdesk ticketing Integrated Chat Knowledge base Ruby Slack integration Twitter integration Add a feature

28 Like
UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Commercial Web Android iPhone Android Tablet iPad
Suggestion voting Customer Feedback Customer support German ... In-App Voting Multiple languages Wordpress integration Add a feature

78 Like
HESK

Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. HESK is PHP Help Desk Software...

Free Windows Linux Web
No features added Add a feature

11 Like
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((OTRS)) Community Edition

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Free Personal Open Source Mac Linux Web Self-Hosted Perl
SLA Customer support Email notifications Helpdesk ticketing ... Knowledge base SOAP API Task Management Workflow Automation Add a feature

35 Like
Intercom

Customer messaging apps for sales, marketing, and support, connected on one platform.

Commercial $ $ $ Web Android iPhone
Email automation Encrypted chat Knowledge Base structuring Live Chat ... Onboarding User Profiles Add a feature

48 Like