Freshdesk AlternativesTop Help Desk Platforms & Customer Feedback Managers like Freshdesk
Freshdesk is described as 'Enhance customer service with a comprehensive help desk, offering ticket management, automation, multichannel support, and robust analytics' and is a very popular Help Desk platform in the business & commerce category. There are more than 25 alternatives to Freshdesk for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best Freshdesk alternative is LiveAgent. It's not free, so if you're looking for a free alternative, you could try osTicket or Spiceworks. Other great apps like Freshdesk are Zendesk, FreeScout, UserVoice and HESK.
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Freshdesk alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Freshdesk.- Help Desk Platform
- Freemium • Proprietary
- 56 likes212 LiveAgent alternatives
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
LiveAgent Features
LiveAgent VS Freshdesk
Is LiveAgent a good alternative to Freshdesk? - 66 likes245 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
License model
- Paid • Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
Zendesk VS Freshdesk
Is Zendesk a good alternative to Freshdesk? - 70 likes106 osTicket alternatives
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
License model
- Free • Open Source
Application types
Platforms
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket Features
osTicket VS Freshdesk
Is osTicket a good alternative to Freshdesk? - 82 likes133 Spiceworks alternatives
Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.
License model
- Free • Proprietary
Application types
Platforms
- Windows
- Online
- Android
- Android Tablet
Spiceworks Features
Spiceworks VS Freshdesk
Is Spiceworks a good alternative to Freshdesk? - 34 likes77 FreeScout alternatives
Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
License model
- Freemium • Open Source
Application types
Platforms
- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
FreeScout VS Freshdesk
Is FreeScout a good alternative to Freshdesk? - 79 likes194 UserVoice alternatives
Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently.
License model
- Paid • Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
UserVoice Features
UserVoice VS Freshdesk
Is UserVoice a good alternative to Freshdesk? - 13 likes13 HESK alternatives
Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more.
HESK VS Freshdesk
Is HESK a good alternative to Freshdesk? - 132 likes201 UseResponse alternatives
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
License model
- Paid • Proprietary
Application types
Platforms
- Online
- Self-Hosted
UseResponse Features
UseResponse VS Freshdesk
Is UseResponse a good alternative to Freshdesk?Comments about UseResponse as an Alternative to Freshdesk
stevenhandersonWhat I like about UseResponse, it that compared to Freshdesk it is fully customizable
0 - 24 likes
License model
- Freemium • Open Source
Application types
Platforms
- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
- Online
- Android
- iPhone
- iPad
- Android Tablet
Chatwoot Features
Chatwoot VS Freshdesk
Is Chatwoot a good alternative to Freshdesk? - 34 likes38 Zammad alternatives
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Zammad Features
Zammad VS Freshdesk
Is Zammad a good alternative to Freshdesk?
Comments about LiveAgent as an Alternative to Freshdesk
this are the best alternative ever i love it!!