osTicket osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use... Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP Customer Chat Helpdesk ticketing Add a feature 45 Like
Zendesk Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software... Commercial Web Android iPhone Blackberry iPad Knowledge base Add a feature 53 Like
UserVoice UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ... Commercial Web Android iPhone Android Tablet iPad Multiple languages Wordpress integration Add a feature 78 Like
UseResponse UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud. It can be... Commercial Web Self-Hosted Facebook Messenger integration Helpdesk ticketing Knowledge base Multiple languages ... Skype integration SLA Slack integration Add a feature 97 Like
OTRS Business Solution™ The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio. Free Open Source Mac Linux Web Self-Hosted Perl Helpdesk ticketing Add a feature 32 Like
HESK Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. HESK is PHP Help Desk Software... Free Windows Linux Web No features added Add a feature 10 Like
Zammad Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook... Free Open Source Web Self-Hosted Email tracking Auto responder Customer Chat Customizable ... REST API Email automation Facebook integration Integrated Chat Slack integration Twitter integration Add a feature 18 Like
Intercom Event-based emails and in-app messages for web and mobile apps. Can also do visitor acquisition/conversion into users. Commercial Web Android iPhone Customer Chat Email automation Encrypted chat Knowledge Base structuring ... Onboarding User Profiles Add a feature 26 Like
Jitbit Helpdesk Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking... Commercial Windows Web Android Android Tablet iPad Knowledge base Add a feature 31 Like
InvGate Service Desk InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge... Commercial Web No features added Add a feature 44 Like InvGate Service Desk is an awesome tool. It is feature rich (custom dashboards, reporting, workflows) but friendly and looks great. We have been using it in our company for 2 years and we are happy. fedemartinez • Oct 2015 • 0 agrees and 1 disagrees Disagree Agree
Kayako Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter... Commercial Mac Windows Linux Web Android ... iPhone Blackberry Android Tablet Windows Phone iPad Customer Chat CRM Knowledge base Add a feature 18 Like
Help Scout Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise... Commercial Web iPhone CRM Add a feature 24 Like
Get Satisfaction User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system. Commercial Web CRM Add a feature 59 Like
Desk.com Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in... Commercial Web No features added Add a feature 21 Like
UserEcho UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for... Commercial Web iPhone iPad CRM Add a feature 58 Like
