AlternativeTo Logo
Intercom icon

Intercom

Customer messaging apps for sales, marketing, and support, connected on one platform

  • Online
  • Android
  • iPhone
Avg rating of 4.8 (5)| 6 comments

What is Intercom?

Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

A code snippet inserted in your web or mobile app will create a help widget, which users can use to interact with your support team. Segmentation based on user actions (engagement level, last seen) or attributes (e.g. plan type) lets you send automated email and in-app behavior-driven messages. For instance, when the user first accesses a feature, Intercom can prompt them with more information about it, or solicit feedback.

Intercom integrates with Slack, MailChimp (import users), Stripe and other platforms. It has a powerful API as well.

Paid plans have access to HTML templated emails.

show full description

Intercom Screenshots

Screenshot
Screenshot
Screenshot
Screenshot
Screenshot
Screenshot
An all-new Intercom
 Suggest and vote on features

Intercom Features

Intercom information

Supported Languages

  • English

Apple AppStore

  •   Updated
  •   2.73 avg rating
View in AppStore

Popular alternatives

View all

Top Intercom apps (extensions / mods etc)

View all

Our users have written 6 comments and reviews about Intercom, and it has gotten 54 likes

Intercom was added to AlternativeTo by Grummfy on and this page was last updated .

Comments and Reviews  Post a comment/review

 all • positive • negative      relevance • date
andymyles
  
Top positive comment ago
Copy a direct link to this comment to your clipboard   
If this Review contains spam or other abuse, notify admins about it.   

As a project manager intercom is an invaluable tool for me. I can send email campaigns, get feedback, talk to my users. 10/10

Show entire comment
0
LauraNagyov
  
Top positive comment ago
Copy a direct link to this comment to your clipboard   
If this Review contains spam or other abuse, notify admins about it.   

Easy to learn solution but quite expensive

Show entire comment
0
alexandra_lu
  
Positive comment ago
Copy a direct link to this comment to your clipboard   
If this Review contains spam or other abuse, notify admins about it.   

Really great experience using it for our natural food business - helps us automatically answer common questions about ingredients, etc..

Show entire comment
0
ivan_burban
  
Positive comment ago
Copy a direct link to this comment to your clipboard   
If this Review contains spam or other abuse, notify admins about it.   

we have been using intercome for all our projects. this solution is really useful. thank's intercome team for this tool.

Show entire comment
0
SudhakarSA
  
Positive comment ago
Copy a direct link to this comment to your clipboard   
If this Review contains spam or other abuse, notify admins about it.   

Must needed product for all SAAS companies

Show entire comment
0
Kagerjay
Comment ago
Copy a direct link to this comment to your clipboard   
If this Comment contains spam or other abuse, notify admins about it.   

as title suggest.

for livechatting

also https://www.slant.co/ uses it too

Show entire comment
0

Tags

  • Customer Support
  • CRM
  • in-app-messaging
  • supports
  • mail-notifier
  • communications
  • support-ticket-system
  • Live Chat
  • Customer Chat
  • Email Marketing
  • Research
  • Help Desk
  • site-help
  • lifecycle-emails

Recent user activities on Intercom

AlternativeTo