Intercom
Customer messaging apps for sales, marketing, and support, connected on one platform
- Paid • Proprietary
- Online
- Android
- iPhone
...
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
A code snippet inserted in your web or mobile app will create a help widget, which users can use to interact with your support team. Segmentation based on user actions (engagement level, last seen) or attributes (e.g. plan type) lets you send automated email and in-app behavior-driven messages. For instance, when the user first accesses a feature, Intercom can prompt them with more information about it, or solicit feedback.
Intercom integrates with Slack, MailChimp (import users), Stripe and other platforms. It has a powerful API as well.
Paid plans have access to HTML templated emails.
A code snippet inserted in your web or mobile app will create a help widget, which users can use to interact with your support team. Segmentation based on user actions (engagement level, last seen) or attributes (e.g. plan type) lets you send automated email and in-app behavior-driven messages. For instance, when the user first accesses a feature, Intercom can prompt them with more information about it, or solicit feedback.
Intercom integrates with Slack, MailChimp (import users), Stripe and other platforms. It has a powerful API as well.
Paid plans have access to HTML templated emails.
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Categories
Business & Commerce • Education & Reference • Network & AdminTags
- Customer support
- mail-notifier
- communications
- support-ticket-system
- in-app-messaging
- supports
- Live Chat
- Customer Chat
- site-help
- Email Marketing
- research
- Help Desk
- lifecycle-emails
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Summary and Relevance
Our users have written 5 comments and reviews about Intercom, and it has gotten 50 likes
- Developed by Ciaran Lee, David Barrett, Des Traynor, Eoghan McCabe
- Proprietary and Commercial product.
- Subscription that costs between $49 and $106.
- Average rating of 4.8
- 210 alternatives listed
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View allIntercom was added to AlternativeTo by Grummfy on Oct 23, 2014 and this page was last updated Nov 2, 2020.
as title suggest.
for livechatting
also https://www.slant.co/ uses it too
Must needed product for all SAAS companies
we have been using intercome for all our projects. this solution is really useful. thank's intercome team for this tool.
Really great experience using it for our natural food business - helps us automatically answer common questions about ingredients, etc..
Easy to learn solution but quite expensive