Intercom

Name: Intercom
Rating: 4.7 (3 reviews)

55 likes

Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

Cost / License

Subscription
Proprietary

Application typeApplication types

Origin

United States

Platforms

Online
Android
iPhone

Intercom alternatives

55likes

378alternatives

2articles

Features

Customer Segmentation
Cloud-Based CRM
Live chat for websites
Chat Bot
Canned responses
Helpdesk Ticketing
Social media integration
Knowledge Base
Email automation
User tracking
Live Support Chat
Knowledge Base Structuring
Onboarding
User Profiles
Encrypted Chat

Comments and Reviews

Myles Anderson

★★★★★

Jul 13, 2022

As a project manager intercom is an invaluable tool for me. I can send email campaigns, get feedback, talk to my users. 10/10

Review from a new or low-activity account — shown here, but not counted in the app rating.

LauraNagyov

★★★★★

Nov 5, 2019

Easy to learn solution but quite expensive

Alexandra

★★★★★

Nov 17, 2018

Really great experience using it for our natural food business - helps us automatically answer common questions about ingredients, etc..

Sudhakar Selvaraj

★★★★★

Mar 19, 2018

Must needed product for all SAAS companies

Kagerjay

CommentJul 7, 2017

as title suggest.

for livechatting

also https://www.slant.co/ uses it too

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AppStores & Other Links

Social Networks

What is Intercom?

A code snippet inserted in your web or mobile app will create a help widget, which users can use to interact with your support team. Segmentation based on user actions (engagement level, last seen) or attributes (e.g. plan type) lets you send automated email and in-app behavior-driven messages. For instance, when the user first accesses a feature, Intercom can prompt them with more information about it, or solicit feedback.

Intercom integrates with Slack, MailChimp (import users), Stripe and other platforms. It has a powerful API as well.