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    Intercom Alternatives

    Intercom is described as 'shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages' and is a popular customer support tool in the business & commerce category. There are more than 100 alternatives to Intercom for a variety of platforms, including Online / Web-based, Android, iPhone, iPad and Mac. The best alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try tawk.to or HubSpot. Other great apps like Intercom are Smartsupp, Crisp, Freshdesk and UseResponse.

    Intercom is mainly a Customer Support Tool but alternatives to it may also be Help Desk Apps or Email Marketing Services. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Intercom.
    This page was last updated May 17, 2022
    Intercom
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to...
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    1. Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
      Almost everyone thinks HelpCrunch is a great alternative to Intercom.
    2. tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
      No screenshots yet
      Almost everyone thinks tawk.to is a great alternative to Intercom.


    3. HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries.
    4. Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.
      Smartsupp vs Intercom opinions
      Almost everyone thinks Smartsupp is a great alternative to Intercom.
      PianIstien Easy to instal & GDPR complaint
      Positive comment over 2 years ago

      4
      MarktaProchzkov Much cheaper option, nice for small website
      Positive comment over 2 years ago

      2
      Great on-site chat that is easy to install and easy to use. However they do not comply with the regulations on privacy so my Healthcare organisation will not be able to use it.
      Positive comment almost 4 years ago

      2
      marceldurand I’ve tried many different live chats on my site, but I sticked with this one. The pricing is the best compared to others and you get all these cool features, but it’s still simple to use… I just love it!
      Positive comment over 2 years ago

      0
    5. Crisp is a freshly new alternative to existing bulky live chat platforms, which focuses on:
      Crisp vs Intercom opinions
      Almost everyone thinks Crisp is a great alternative to Intercom.
      hannahw Ease of use in getting started, advanced insights into customers
      Positive comment almost 3 years ago

      1
      paulocoghi Flat price for unlimited users, knowledge base fully integrated with chat and any other app, campaigns, a lot of ready to use integrations and also with API to integrate with everything else.
      Positive comment over 3 years ago

      0


    6. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
    7. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
      Almost everyone thinks UseResponse is a great alternative to Intercom.
    8. Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
      Userlike vs Intercom opinions
      Almost everyone thinks Userlike is a great alternative to Intercom.
      codihub Because of its rich feature and fast support
      Positive comment over 4 years ago

      0
      stampeagerhjelm Its easy go use and good price!
      Positive comment over 4 years ago

      0
      Userlike has the best user interfece.Our customer care reps. basically found their way around it in minutes.
      Positive comment over 4 years ago

      0
    9. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
    10. Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
      Chatwoot vs Intercom opinions
      Almost everyone thinks Chatwoot is a great alternative to Intercom.
      Clean user interface and the code is open source
      Positive comment about 2 years ago

      1
    Showing 10 of 224 alternatives