Intercom Alternatives

Intercom is described as 'shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages' and is a popular customer support tool in the business & commerce category. There are more than 100 alternatives to Intercom for a variety of platforms, including Online / Web-based, Android, iPhone, SaaS and iPad. The best alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try HubSpot or tawk.to. Other great apps like Intercom are Chatwoot, Brevo (Formerly Sendinblue), UseResponse and Crisp.

Intercom alternatives are mainly Customer Support Tools but may also be Email Marketing Services or Help Desk Apps. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Intercom.

This page was last updated

Intercom

Paid • Proprietary
Customer Support Tool

Online
Android
iPhone

Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to...

Learn more about Intercom

HelpCrunch
Do you think this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Email Marketing Service
Online
Android
iPhone
Software as a Service (SaaS)
240 alternatives to HelpCrunch
Live chat software for small businesses and startups.

All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
Suggest and vote on features
HelpCrunch Features
1. Marketing AutomationHelpCrunch can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Email automation
Integrated Chat
Automatic messages
Slack integration
Live Support Chat
Helpdesk ticketing
Pricing per agent
Customizable
Live chat for websites
Email tracking
HelpCrunch vs Intercom opinions
Almost everyone thinks HelpCrunch is a great alternative to Intercom.
Guest
Way cheaper compared to intercom but powerful enough for the small businesses!
Positive comment•
0
HubSpot
Do you think this is a good alternative?
Yes
No
Freemium • Proprietary
CRM System
Social Media Management Tool
Email Marketing Service
Online
241 alternatives to HubSpot
HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries.
Suggest and vote on features
HubSpot Features
1. Extensible by Plugins/ExtensionsHubSpot can be extended with add-ons, plugins and extensions.
Email tracking
Sales funnel
Multi-Channel Marketing
Publishing
Contextual sales
Rich media
tawk.to
Do you think this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Help Desk App
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Internet Explorer
Google Chrome
Safari
Wordpress
168 alternatives to tawk.to
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
Suggest and vote on features
tawk.to Features
Triggers
Helpdesk ticketing
Chat history
Customer service
Online chat
Live Support Chat
Live chat for websites
Visitor tracking
Add a screenshot

tawk.to vs Intercom opinions
Almost everyone thinks tawk.to is a great alternative to Intercom.
Chatwoot
Do you think this is a good alternative?
Yes
No
Freemium • Open Source
Customer Support Tool
Help Desk App
CRM System
Self-Hosted
Software as a Service (SaaS)
Cloudron
200 alternatives to Chatwoot
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
Suggest and vote on features
Chatwoot Features
Whatsapp integration
Live Support Chat
Telegram integration
Agent dashboard
Facebook Messenger integration
Chat widget
Customer service
Chatwoot vs Intercom opinions
Almost everyone thinks Chatwoot is a great alternative to Intercom.
Guest
Clean user interface and the code is open source
Positive comment•
1
Brevo (Formerly Sendinblue)
Do you think this is a good alternative?
Yes
No
Freemium • Proprietary
Email Marketing Service
CRM System
Online
259 alternatives to Brevo (Formerly Sendinblue)
Easily manage your marketing automation, email and SMS marketing campaigns, and transactional messaging all in one simple and powerful platform.
Suggest and vote on features
Brevo (Formerly Sendinblue) Features
1. Marketing AutomationBrevo (Formerly Sendinblue) can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
2. Auto ResponderBrevo (Formerly Sendinblue) allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
Transactional SMS
Email deliverability
Transactional Email
Landing Page
Email tracking
Facebook integration
SMS Messaging
SMTP Support
WordPress Integration
WooCommerce Integration
UseResponse
Do you think this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Feedback Manager
Online
Self-Hosted
188 alternatives to UseResponse
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
Suggest and vote on features
UseResponse Features
1. Kanban BoardUseResponse allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
Helpdesk ticketing
Customizable
Idea management
Task assignments
Kanban Chart
Chatbot Builder
Product Roadmap Management
Multiple languages
Community-based
Knowledge base
UseResponse vs Intercom opinions
Almost everyone thinks UseResponse is a great alternative to Intercom.
Crisp
Do you think this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Instant Messenger
Mac
Windows
Linux
Online
Android
iPhone
123 alternatives to Crisp
Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
Suggest and vote on features
Crisp Features
Knowledge base
Real Time Chat
Unlimited users
Traffic Monitoring
Live Support Chat
Integrated Chat
User Profiles with Location
Online chat
Crisp vs Intercom opinions
Almost everyone thinks Crisp is a great alternative to Intercom.
hannahw
Ease of use in getting started, advanced insights into customers
Positive comment•
1

paulocoghi
Flat price for unlimited users, knowledge base fully integrated with chat and any other app, campaigns, a lot of ready to use integrations and also with API to integrate with everything else.
Positive comment•
0
Freshdesk
Do you think this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
216 alternatives to Freshdesk
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
Suggest and vote on features
Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
ProProfs Chat
Do you think this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Mac
Windows
Linux
Android
iPhone
Windows Phone
iPad
95 alternatives to ProProfs Chat
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products...
Suggest and vote on features
ProProfs Chat Features
Proactive chat
Canned responses
Visitor tracking
Real-time visitor monitoring
Statistics and Reports
Integration with CRMs
Live Support Chat
Live chat for websites
Userlike
Do you think this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Online
Software as a Service (SaaS)
131 alternatives to Userlike
Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
Suggest and vote on features
Userlike Features
1. Real time collaborationMultiple users can work together in Userlike simultaneously.
Chat Bot
Real-time analytics
Support for Multiple Users
Whatsapp integration
Live Broadcasting
SMS Messaging
Customer service
Userlike vs Intercom opinions
Almost everyone thinks Userlike is a great alternative to Intercom.
codihub
Because of its rich feature and fast support
Positive comment•
0

stampeagerhjelm
Its easy go use and good price!
Positive comment•
0

Guest
Userlike has the best user interfece.Our customer care reps. basically found their way around it in minutes.
Positive comment•
0