Tidio Alternatives

Tidio is described as 'Live Chat is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. A feature-rich free version with paid upgrades available pending your need' and is a customer support tool in the social & communications category. There are more than 100 alternatives to Tidio for a variety of platforms, including Online / Web-based, Android, iPhone, SaaS and iPad. The best alternative is Chatwoot, which is both free and Open Source. Other great apps like Tidio are tawk.to, ProProfs Chat, HelpCrunch and Front.

Tidio alternatives are mainly Customer Support Tools but may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Tidio .

This page was last updated

Tidio

Freemium • Proprietary
Customer Support Tool

Windows
Online
Android
iPhone
Android Tablet
iPad
BigCommerce
Google Chrome
Shopify
Drupal
Joomla
Wordpress

Tidio Live Chat is a live chat service which allows you to communicate with your customers easily, also with the help of...

Learn more about Tidio

Chatwoot
Is this a good alternative?
Yes
No
Freemium • Open Source
Customer Support Tool
Help Desk App
CRM System
Self-Hosted
Software as a Service (SaaS)
Cloudron
196 alternatives to Chatwoot
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
Suggest and vote on features
Chatwoot Features
Whatsapp integration
Live Support Chat
Telegram integration
Agent dashboard
Facebook Messenger integration
Chat widget
Customer service
tawk.to
Is this a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Help Desk App
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Internet Explorer
Google Chrome
Safari
Wordpress
164 alternatives to tawk.to
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
Suggest and vote on features
tawk.to Features
Triggers
Helpdesk ticketing
Chat history
Customer service
Online chat
Live Support Chat
Live chat for websites
Visitor tracking
Add a screenshot
ProProfs Chat
Is this a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Mac
Windows
Linux
Android
iPhone
Windows Phone
iPad
93 alternatives to ProProfs Chat
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products...
Suggest and vote on features
ProProfs Chat Features
Proactive chat
Canned responses
Visitor tracking
Real-time visitor monitoring
Statistics and Reports
Integration with CRMs
Live Support Chat
Live chat for websites
HelpCrunch
Is this a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Email Marketing Service
Online
Android
iPhone
Software as a Service (SaaS)
228 alternatives to HelpCrunch
Live chat software for small businesses and startups.

All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
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HelpCrunch Features
1. Marketing AutomationHelpCrunch can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Email automation
Integrated Chat
Automatic messages
Slack integration
Live Support Chat
Helpdesk ticketing
Pricing per agent
Customizable
Live chat for websites
Email tracking
Front
Is this a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Team Collaboration Tool
Email Client
Mac
Windows
Linux
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
98 alternatives to Front
Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
Suggest and vote on features
Front Features
1. LightweightFront consumes less device resources compared to similar apps.
2. Real time collaborationMultiple users can work together in Front simultaneously.
Shared inbox
Comment section
Customer service
Email tracking
Intercom
Is this a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Email Marketing Service
Online
Android
iPhone
225 alternatives to Intercom
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
Suggest and vote on features
Intercom Features
1. Customer SegmentationIntercom allows you to divide your customers into segments, so you can determine and work with your target audience.
Cloud-Based CRM
Live chat for websites
Chat Bot
Canned responses
Social media integration
Helpdesk ticketing
Knowledge base
Onboarding
User Profiles
Knowledge Base structuring
Intercom vs Tidio
pros, cons and recent comments
Guest
Tidio is better for small business
Positive comment• ago

0
Smartsupp
Is this a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Customer Feedback Manager
Online
Android
iPhone
Windows Phone
iPad
Self-Hosted
Software as a Service (SaaS)
116 alternatives to Smartsupp
Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.
Suggest and vote on features
Smartsupp Features
1. User Session RecordingSmartsupp can record user sessions to gain a real understanding of how users interact with a website.
2. Marketing AutomationSmartsupp can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Visitor recording
Canned responses
Customizable
Chat Bot
Simple installation
Statistics and Reports
Facebook integration
Automatic messages
Live Support Chat
Customer service
Smartsupp vs Tidio
pros, cons and recent comments
patrikchalupa
very similar too with better pricing
Positive comment• ago

1
BotPenguin
Is this a good alternative?
Yes
No
Freemium • Proprietary
Online
Software as a Service (SaaS)
19 alternatives to BotPenguin
BotPenguin is a SaaS solution that uses AI-powered techniques to create a no-code chatbot. We deliver omnichannel customer engagement solutions at near zero-cost.
Suggest and vote on features
BotPenguin Features
1. Website MonitoringBotPenguin can detect and resolve website performance issues proactively.
2. Marketing AutomationBotPenguin can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Chaskiq
Is this a good alternative?
Yes
No
Free • Open Source
Self-Hosted
190 alternatives to Chaskiq
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
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Chaskiq Features
Help Center
Agent's conversation routing
Product tours
Integrated Bulk Emailing
Triggerable conversational bots
Chat Bot
Tiledesk
Is this a good alternative?
Yes
No
Freemium • Open Source
Customer Support Tool
Help Desk App
Online
Android
iPhone
Self-Hosted
Software as a Service (SaaS)
Wordpress
15 alternatives to Tiledesk
Tiledesk is a Free and Open Source Live Chat with AI-powered Chatbots. Build your own customer support with a multi-channel platform for Web, Android and iOS. Engage your customers on all the digital channels, from WhatsApp to your website.
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Tiledesk Features
1. Extensible by Plugins/ExtensionsTiledesk can be extended with add-ons, plugins and extensions.
2. Auto ResponderTiledesk allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
3. No Coding RequiredTiledesk can be used without an coding or programming skills.
Customer service
Chat Bot
Ticketing
Whatsapp integration
Live chat for websites
Helpdesk ticketing
Conversational commerce