Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
Tidio AlternativesHelp Desk Platforms & AI Chatbots like Tidio
Tidio is described as 'Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Tidio for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Tidio alternative is Libredesk, which is both free and Open Source. Other great apps like Tidio are Myna.cx, HubSpot, FreeScout and Freshdesk.
Alternatives list
196 HubSpot alternativesHubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
+2
151 FreeScout alternativesFree open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
+2
130 Freshdesk alternativesOffers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
+8
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
363 Intercom alternativesIntercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
+3
Intercom vs Tidio Comments
- Intercom is Paid and Proprietary
246 tawk.to alternativestawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Internet Explorer
- Google Chrome
- Safari
- Wordpress
143 Dolibarr alternativesDolibarr ERP & CRM is a modern and easy to use open-source web software package to manage your business (customers, invoices, orders, products, stocks, agenda, e-mailings, shipments...).
Cost / License
- Free
- Open Source (GPL-3.0)
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- Self-Hosted
- PHP
- Cloudron
+7
SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- iPad
+5
United States
France
EU
Germany
Tidio is better for small business