Tidio icon
Tidio icon

Tidio

 35 likes

Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

Resolve up to 64% of your tickets with Lyro, the customer service AI agent

License model

  • Freemium • Proprietary

Application types

Country of Origin

  • US flagUnited States

Platforms

  • Mac
  • Windows
  • Online
  • Android
  • iPhone
  • Android Tablet
  • iPad
  • BigCommerce
  • Shopify
  • Software as a Service (SaaS)
  • Wordpress
  • WooCommerce
  • PrestaShop
  • Adobe Commerce
Improve AOV with Lyro's AI product recommendation engine
Integrate Tidio with your current stack in a single click
+9
Get more loyal customers with automated chatbot sales flows
Tidio alternatives  
5 / 5 Avg rating (1)
35likes
0comments
40alternatives
0news articles

Features

Suggest and vote on features

Integrations

  1. Weebly icon  Weebly
  2. Shopify icon  Shopify
  3. Instagram icon  Instagram
  4. Adobe Commerce icon  Magento
  5. BigCommerce icon  Bigcommerce
  6. Joomla icon  Joomla
  7. WooCommerce icon  WooCommerce
  8. MailerLite icon  MailerLite
  9. Zendesk icon  Zendesk
  10. Google Analytics icon  Google Analytics
  11. WhatsApp icon  Whatsapp
  12.  Email
  13. Salesforce icon  Salesforce
  14. Mailchimp icon  Mailchimp
  15. HubSpot icon  HubSpot
  16. WordPress icon  WordPress
  17. Pipedrive icon  Pipedrive
  18. PrestaShop icon  Prestashop
  19. Messenger icon  Facebook Messenger
  20. Brevo icon  Brevo
  21. Omnisend icon  Omnisend
  22. Drupal icon  Drupal
  23. Wix.com icon  Wix
  24.  Ecommerce

Features

  1.  AI Chatbot
  2.  Built-in AI Assistant
  3.  Segmenting visitors
  4.  Live Support Chat
  5.  Email automation
  6.  Visitor management
  7.  Customer Segmentation
  8.  Multiple languages
  9.  Abandoned Cart Recovery
  10.  Unified inbox
  11.  Auto Responder
  12.  No Coding Required
  13.  Ad-free
  14.  Real time collaboration
  15.  Multiple Account support
  16.  Two-factor Authentication
  17.  Email Scheduling
  18.  Import CSV Data
  19.  WYSIWYG Support
  20.  Premade templates
  21.  Chat Bot
  22.  Canned responses
  23.  Chatbot Analytics
  24.  AI-Powered
  25.  Live chat for websites
  26.  Customer service
  27.  Shared inbox
  28.  Helpdesk Ticketing

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Tidio icon
Tidio

Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

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Tidio News & Activities

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Recent activities

  • luno-p liked Tidio
    17 days ago
  • POX updated Tidio
    18 days ago
  • qwerttrewq updated Tidio
    18 days ago
  • qwerttrewq reviewed Tidio   
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    18 days ago
  • qwerttrewq liked Tidio
    18 days ago
  • whatisupdown and Gabriel2938 liked Tidio
    18 days ago
  • App icon
    POX added Tidio as alternative to Worktual
    about 1 month ago
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Tidio information

  • Developed by

    US flagTidio LLC

  • Licensing

    Proprietary and Freemium product.

  • Pricing

    Subscription ranging between $24 and $2999 per month + free version with limited functionality.

  • Alternatives

    40 alternatives listed

  • Supported Languages

    • English
    • French
    • Russian
    • Spanish

AlternativeTo Categories

AI Tools & Services, Business & Commerce, Office & Productivity, Security & Privacy

Apple AppStore

  •   Updated May 21, 2025
  •   4.76 avg rating
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Our users have written 0 comments and reviews about Tidio , and it has gotten 35 likes

Tidio was added to AlternativeTo by tytustytus on Sep 25, 2014 and this page was last updated May 26, 2025. Tidio is sometimes referred to as Tidio Live Chat, Tidio Live, Tidio Chat, TidioChat.
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What is Tidio ?

Tidio is a platform offering live chat and chatbot services for ecommerce and websites. It uses artificial intelligence (AI) to handle up to 70% of customer inquiries without human help, aiding in lead conversion and revenue generation.

Lyro, Tidio's AI support agent, can resolve up to 70% of customer issues across multiple languages. It responds to customer queries in an average of 6 seconds and allows support agents to focus on high-priority requests. Lyro also helps scale operations with predictable customer service costs, starting at $0.5 per conversation.

Tidio's Live Chat and Help Desk tools enable real-time interaction with visitors and track user activity on your website. It consolidates messages from all communication channels into a single dashboard, improving response times. It also offers analytics for agent performance and supports multiple languages and devices.

Tidio also provides automation features to engage visitors and manage leads. Its Flows can handle missed conversations, offer discounts, recover abandoned carts, recommend products, and more. These Flows can be customized with over 40 templates or by creating custom sales or support Flows, requiring no coding skills.

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