Apps tagged with 'customer-service-chat'

All apps in Apps tagged with 'customer-service-chat' category. Use the filters below to narrow down your search. 
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  1. Text App icon
     2 likes

    Text combines AI agents, live chat and help desk software with workflows and customer data platform. All that to help your business automate online sales and deliver amazing customer service at scale.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Windows
    • Mac
    A unified workspace that brings all customer conversations, tickets, and performance insights into one clean, intuitive interface. Agents can easily manage chats, emails, and social messages side by side — powered by real-time AI assistance and automation.
    A modern, customizable chat widget that connects customers with your team or AI instantly. It supports live chat, automated greetings, and proactive engagement — helping you turn website visits into meaningful interactions and conversions.
    The heart of Text App — an adaptive AI engine that learns from your knowledge base, historical tickets, and customer data. It suggests personalized responses, routes issues intelligently, and resolves repetitive questions automatically.
    +4
    Smart virtual agents that handle routine inquiries, qualify leads, and assist human agents in real time. They understand context, escalate complex cases seamlessly, and continuously improve through machine learning.
    62 alternatives
  2. Tidio  icon
     35 likes

    Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
    Resolve up to 64% of your tickets with Lyro, the customer service AI agent
    Improve AOV with Lyro's AI product recommendation engine
    Integrate Tidio with your current stack in a single click
    +9
    Get more loyal customers with automated chatbot sales flows
    85 alternatives
  3. Build better relationships with your customers; increase online sales with Customericare Text, Audio and Video Live Chat Software. Try now for free!

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Chrome OS
    CustomerICare live chat screenshot 1
    CustomerICare live chat screenshot 1
    CustomerICare live chat screenshot 2
    +2
    CustomerICare live chat screenshot 3
    91 alternatives
  4. Trengo icon
     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Trengo team inbox
    Assigning and tagging
    175 alternatives
  5. IMsupporting icon
     5 likes

    IMsupporting supply live chat software as a service. A cloud based support platform for business and personal websites. Chat with your visitors in real-time.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    Main Chat System
    Custom branding to match your own website.
    The Chat platform with Co-browsing
    53 alternatives
  6. ProDuck is a live chat with integrated product database, enabling shops to upload and sell own products within the chat. For content marketing chats can be converted into info pages. ProDuck sales experts can support the customer service optionally.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Integrate ProDuck in just a few steps on your site.
    Get requests in your browser and on iOS and Android phones.
    Edit and publish chats
    +4
    Chats can be edited and pusblished immediatedly.
    112 alternatives
  7. Resolve and complete customer requests autonomously, enable self-service resolutions, automate complex workflows with Intelligent Process Automation, and drastically reduce costs.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    AI Customer Service screenshot 1
    32 alternatives
  8. AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    AlphaChat.ai screenshot 1
    AlphaChat.ai screenshot 1
    AlphaChat.ai screenshot 2
    +3
    AlphaChat.ai screenshot 3
    40 alternatives