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AI Customer Service Alternatives

AI Customer Service is described as 'Resolve and complete customer requests autonomously, enable self-service resolutions, automate complex workflows with Intelligent Process Automation, and drastically reduce costs' and is a customer support tool in the business & commerce category. There are five alternatives to AI Customer Service for a variety of platforms, including Online / Web-based, Self-Hosted solutions, SaaS, WhatsApp Messenger and Drift. The best alternative is Rayon AI, which is free. Other great apps like AI Customer Service are SAP Conversational AI, Cognigy.AI, Plantt and Kore.ai.

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  • Online
  • Software as a Service (SaaS)

Resolve and complete customer requests autonomously, enable self-service resolutions, automate complex workflows with...

Learn more about AI Customer Service

  1. Rayon AI icon

    Rayon AI

    • FreemiumProprietary
    • Online
    34 alternatives to Rayon AI 

    Rayon AI is at the forefront of this revolution. Whether it’s a clever agent chatting to potential customers on your website or a complex customer service engagement with a customer on their mobile using voice, text message and video, Rayon AI’s multilingual conversational AI...

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    Features
  2. SAP Conversational AI icon

    SAP Conversational AI

    • Free PersonalProprietary
    • Online
    30 alternatives to SAP Conversational AI 

    Automate your business processes with AI chatbots Become the ultimate intelligent enterprise by building powerful conversational agents in a heartbeat.

    Screenshot


  3. Cognigy.AI icon

    Cognigy.AI

    • Online
    • Self-Hosted
    12 alternatives to Cognigy.AI 

    Cognigy.AI is the Conversational AI Platform focused on the needs of large enterprises to develop, deploy and run Conversational AIs on any conversational channel.

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    Features
    Graphical Conversation Editor with Interaction Panel in Chrome
    > Powerful Code Editor, based on Visual Studio Code
> Full Intellisense for JavaScript
> Full Intellisense for Cognigy Input, Actions and Profiles
> Full error handling directly in the browser
  4. Plantt icon

    Plantt

    • Online
    • Intercom
    • Software as a Service (SaaS)
    • WhatsApp Messenger
    • Drift
    • Salesforce.com
    • Facebook Messenger
    • Zendesk
    • Zendesk Chat
    19 alternatives to Plantt 

    Plantt helps companies improve their customer support and avoid long wait times by integrating into their sales and support tools, learning how they interact with their customers, and creating an automated, tailor-made, conversational experience.

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    Features
    Plantt conversation mapping
  5. Kore.ai icon

    Kore.ai

    • Online
    • Android
    • iPhone
    • Self-Hosted
    22 alternatives to Kore.ai 

    Use the kore "botbuilder" to an create intelligent, NLP-enabled bot leveraging both machine learning and semantic comprehension. Highly visual: designed for the Enterprise with focus on security and integration to systems like SAP, Salesforce, etc.

    Example with SAP Hybris
Showing 5 of 5 alternatives
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