AI Customer Service is described as 'Resolve and complete customer requests autonomously, enable self-service resolutions, automate complex workflows with Intelligent Process Automation, and drastically reduce costs' and is an app in the Business & Commerce category. There are five alternatives to AI Customer Service for a variety of platforms, including Online / Web-based, Self-Hosted solutions, SaaS, WhatsApp Messenger and Drift. The best alternative is Rayon AI, which is free. Other great apps like AI Customer Service are SAP Conversational AI (Free Personal), Cognigy.AI (Paid), Plantt (Paid) and Kore.ai (Paid).
Plantt helps companies improve their customer support and avoid long wait times by integrating into their sales and support tools, learning how they interact with their customers, and creating an automated, tailor-made, conversational experience.
Use the kore "botbuilder" to an create intelligent, NLP-enabled bot leveraging both machine learning and semantic comprehension. Highly visual: designed for the Enterprise with focus on security and integration to systems like SAP, Salesforce, etc.