AI Customer Service Alternatives

AI Customer Service is described as 'Resolve and complete customer requests autonomously, enable self-service resolutions, automate complex workflows with Intelligent Process Automation, and drastically reduce costs' and is an app in the ai tools & services category. There are more than 25 alternatives to AI Customer Service for a variety of platforms, including Web-based, SaaS, Self-Hosted, Android and iPhone apps. The best AI Customer Service alternative is CopilotKit, which is both free and Open Source. Other great apps like AI Customer Service are Google AI Studio, Lyro AI, Flow.ai and Capacity.

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Alternatives list

  1. Plantt icon
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    Plantt helps companies improve their customer support and avoid long wait times by integrating into their sales and support tools, learning how they interact with their customers, and creating an automated, tailor-made, conversational experience.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Intercom
    • Software as a Service (SaaS)
    • WhatsApp Messenger
    • Drift
    • Salesforce.com
    • Facebook Messenger
    • Zendesk
    • Zendesk Chat
     
  2. Whelp icon
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    Connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. Boost efficiency with our unified customer view and AI-powered automations.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
     
  3. botique.ai icon
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    Conversational AI-powered Process Automation Platform, AI-powered Chatbots platform for automating end to end customer engagements to increase revenues and decrease contact center loads.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  4. Jetlink icon
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    Jetlink is the new front line of your customer service, empowering businesses to provide personalized experiences at scale - Jetlink's low-code / no-code powerful AI chatbot raises CSAT, reduces churn, and drives revenue - while freeing live agents to have greater impact.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Facebook
    • Microsoft Teams
    • Software as a Service (SaaS)
    • WhatsApp Messenger
     
  5. Lexy icon
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    Lexy AI is a cutting-edge, AI-powered customer service solution that's revolutionizing the way businesses handle customer queries. By leveraging the power of artificial intelligence and machine learning, Lexy offers an innovative approach to customer support, setting a new...

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
     
  6. Rayon AI icon
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    Rayon AI is at the forefront of this revolution. Whether it’s a clever agent chatting to potential customers on your website or a complex customer service engagement with a customer on their mobile using voice, text message and video, Rayon AI’s multilingual conversational AI...

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Online
     
  7. SmatBot icon
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    SmatBot is a conversational bot building platform to create customizable chatbots for Lead generation, Live chat support, Interactive Landing Pages, Surveys, Enquiries, Appointments, Feedback and Suggestions for your business.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
     
  8. Kore.ai icon
     1 like
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    Use the kore "botbuilder" to an create intelligent, NLP-enabled bot leveraging both machine learning and semantic comprehension. Highly visual: designed for the Enterprise with focus on security and integration to systems like SAP, Salesforce, etc.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Self-Hosted
     
  9. Cognigy.AI icon
     1 like
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    Cognigy.AI is the Conversational AI Platform focused on the needs of large enterprises to develop, deploy and run Conversational AIs on any conversational channel.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
  10. ultimate.ai icon
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    Ultimate.ai is a case automation and agent guidance tool for most common support solutions including Salesforce, Zendesk and Freshdesk.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Freshchat
    • Software as a Service (SaaS)
    • Salesforce.com
    • LiveAgent
    • Freshdesk
    • SAP HANA
    • Zendesk
    • Zendesk Chat
     
  11. Onyx AI icon
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    Onyx (formerly Danswer) is the AI platform connected to your company's docs, apps, and people. Onyx provides a feature rich Chat interface and plugs into any LLM of your choice. Keep knowledge and access controls sync-ed across over 40 connectors like Google Drive, Slack...

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    • Docker
    • Online
    • Software as a Service (SaaS)
     
  12. AnswerIQ icon
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    AnswerIQ boosts agent productivity and reduces handling time with smart routing, recommended response, and response automation.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    • Zendesk
     
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