Help Desk Software
When customers need support for a product, their first instinct may very well be to go to your site or service’s support section. Make sure that it’s easy and intuitive to use by installing proven help desk software. Software such as HelpCrunch for live chat-based support and Freshdesk for omnichannel customer support services can help make the difference in your market penetration and efficacy.
- Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
- ERPNext is a free and open-source integrated Enterprise Resource Planning (ERP) software developed by Frappé Technologies Pvt. Ltd. and is built on MariaDB database system using a Python based server-side framework.
- tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook...
- Tiki Wiki CMS Groupware is a full-featured, web-based, multilingual (40+ languages), tightly integrated, all-in-one Wiki+CMS+Groupware, Free Source Software (GNU/LGPL), using PHP...
- Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. .
- Customer messaging apps for sales, marketing, and support, connected on one platform.
- UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.Main Products Include:
- Remote PC access program for connecting to a remote PC over LAN or via the Internet.
- ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- Aeroadmin - zero configuration and easy to use remote desktop software. Ready to use right after downloading.
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- ITSM tool for managing changes, problems, and budgeting for your company's IT stack.