Help Desk Apps
When customers need support for a product, their first instinct may very well be to go to your site or service’s support section. Make sure that it’s easy and intuitive to use by installing proven help desk software. Software such as HelpCrunch for live chat-based support and Freshdesk for omnichannel customer support services can help make the difference in your market penetration and efficacy.
- Free • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
103 alternatives to osTicket- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
osTicket Features
Top 3 alternatives
- Freemium • Open Source
- Customer Support Tool
- Help Desk App
- CRM System
196 alternatives to Chatwoot- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
Chatwoot Features
Top 3 alternatives
- Paid • Proprietary
- Help Desk App
- Customer Support Tool
234 alternatives to Zendesk- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
Zendesk Features
Top 3 alternatives
- Freemium • Proprietary
- Customer Support Tool
- Help Desk App
- CRM System
40 alternatives to ProProfs Knowledge Base- Online
- Self-Hosted
- Software as a Service (SaaS)
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
ProProfs Knowledge Base Features
Top 3 alternatives
- Paid • Proprietary
- Help Desk App
- Customer Feedback Manager
186 alternatives to UseResponse- Online
- Self-Hosted
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
UseResponse Features
Top 3 alternatives
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk Features
Top 3 alternatives
- Free • Proprietary
- Network Monitor
- Inventory Management Tool
- Help Desk App
128 alternatives to Spiceworks- Windows
- Online
- Android
- Android Tablet
Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.
Spiceworks Features
Top 3 alternatives
- Freemium • Proprietary
- Customer Support Tool
- Help Desk App
164 alternatives to tawk.to- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Internet Explorer
- Google Chrome
- Safari
- Wordpress
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
tawk.to Features
Top 3 alternatives
- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
- Customer Feedback Manager
212 alternatives to Freshdesk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
Freshdesk Features
Top 3 alternatives
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Zammad Features
Top 3 alternatives
- Paid • Proprietary
- Help Desk App
- Workflow Automation Tool
100 alternatives to InvGate Service Desk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
- Software as a Service (SaaS)
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
InvGate Service Desk Features
Top 3 alternatives
- Freemium • Open Source
- Help Desk App
- Customer Support Tool
- Customer Feedback Manager
26 alternatives to FreeScout- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
FreeScout Features
Top 3 alternatives
- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- Email Marketing Service
229 alternatives to HelpCrunch- Online
- Android
- iPhone
- Software as a Service (SaaS)
Live chat software for small businesses and startups.
All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
HelpCrunch Features
Top 3 alternatives
- Freemium • Proprietary
- Remote Desktop Tool
111 alternatives to Remote Utilities- Windows
- Android
- iPhone
- Self-Hosted
Remote Utilities is a remote PC access program for connecting to a remote PC over LAN or via the Internet. The program is used by system administrators, home users and helpdesks for remotely managing PCs in their corporate or home network, or providing customer support.
Remote Utilities Features
Top 3 alternatives
Radmin (Remote Administrator) is the popular, award winning secure remote control software which enables you to work on a remote computer in real time as if you were using its own keyboard and mouse. You can remotely access the same computer from multiple places and use advanced...
Top 3 alternatives