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    LiveAgent Alternatives

    LiveAgent is described as 'Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms' and is a popular Customer Support Tool in the Business & Commerce category. There are more than 100 alternatives to LiveAgent for a variety of platforms, including Online / Web-based, Android, SaaS, iPhone and Windows. Most alternatives are Customer Support Tools and Help Desks. The best alternative is Freshdesk, which is free. Other great apps like LiveAgent are tawk.to (Freemium), ProProfs Help Desk (Paid), Zammad (Free, Open Source) and UseResponse (Paid).

    This page was last updated May 11, 2022
    LiveAgent
      56
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live...
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    1. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
      Freshdesk vs LiveAgent opinions
      pros, cons and recent comments
      saasgh Almost identical functionality and pricing
      Positive comment almost 3 years ago

      0
      QualityUnit Very similar features, UI. Pricing as well.
      Positive comment over 6 years ago

      0
    2. tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
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    3. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
    4. Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
    5. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.


    6. ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors.
    7. Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
    8. Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
    9. Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Chrome OS
      • Android Tablet
      • iPad
      • Self-Hosted
      • Software as a Service (SaaS)
      InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
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