LiveAgent is described as 'Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms' and is a popular Customer Support Tool in the Business & Commerce category. There are more than 100 alternatives to LiveAgent for a variety of platforms, including Online / Web-based, Android, SaaS, iPhone and Windows. Most alternatives are Customer Support Tools and Help Desks. The best alternative is Freshdesk, which is free. Other great apps like LiveAgent are tawk.to (Freemium), ProProfs Help Desk (Paid), Zammad (Free, Open Source) and UseResponse (Paid).
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.