Alternatives to LiveAgent for all platforms with any license

Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...
- Very similar features, UI. Pricing as well. QualityUnit • Dec 2015
Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Automatic customer engagement Customer Feedback Software as a Service ... Team Collaboration Add a feature

98 Like
tawk.to

tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. In order to remove advertisements or apply your...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Internet Explorer Chrome Safari Wordpress
Helpdesk ticketing Software as a Service Add a feature

76 Like
Userlike Live Chat

Userlike is free live chat software for website and mobile support. Chat with your website visitors, offer a friendly service, and raise your conversion rate. .
- With all it´s great features Userlike is still easy to use. Guest • Apr 2018
- It's a breeze to use Userlike because of the clear and intuitive user interface! Guest • Jun 2018
Freemium Web
Chat Bot Real-time analytics Program Launchers Live Broadcasting ... Real time collaboration Whatsapp integration Add a feature

78 Like
((OTRS)) Community Edition

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Free Personal Open Source Mac Linux Web Self-Hosted Perl
SLA Email notifications Helpdesk ticketing Knowledge base ... SOAP API Workflow Automation Add a feature

35 Like
UseResponse

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. Main Products Include:...

Commercial Web Self-Hosted
Helpdesk ticketing Canned responses Customer Feedback Customizable ... Flexible customizations Knowledge base Knowledge Base structuring Modern live chat Multiple languages Multiple Languages Private Community Product Roadmap Management Skype integration SLA Slack integration Add a feature

109 Like
Intercom

Customer messaging apps for sales, marketing, and support, connected on one platform.

Commercial $ $ $ Web Android iPhone
Email automation Encrypted chat Knowledge Base structuring Onboarding ... User Profiles Add a feature

40 Like
Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Knowledge base Software as a Service Add a feature

54 Like
Kayako

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter...
- Similar help desk functionality. Also an option for self-hosted licenses. QualityUnit • Dec 2015
Commercial $ $ $ Mac Windows Linux Web Android ... iPhone Blackberry Android Tablet Windows Phone iPad
CRM Knowledge base Add a feature

18 Like
Zendesk Chat

Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one...
- Livechat is similar that the one Zopim offers. LiveAgent has ticketing in addition. QualityUnit • Dec 2015
Freemium Web
Workflow Automation Add a feature

34 Like
Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...

Free Open Source Linux Self-Hosted
Email tracking Auto responder Customizable REST API ... SLA Email automation Facebook integration Helpdesk ticketing Integrated Chat Slack integration Twitter integration Add a feature

25 Like
UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Commercial Web Android iPhone Android Tablet iPad
Suggestion voting Customer Feedback In-App Voting Multiple languages ... Wordpress integration Add a feature

79 Like
InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge...

Commercial Mac Windows Linux Web Android ... iPhone Android Tablet iPad
Configurable Add a feature

64 Like
Get Satisfaction

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...

Commercial Web
Customer Feedback CRM Add a feature

59 Like
UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for...

Commercial Web iPhone iPad
Customer Feedback CRM Software as a Service Add a feature

58 Like
Mibew

Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in...

Free Open Source Mac Windows Linux Web Self-Hosted
No features added Add a feature

24 Like