LiveAgent Alternatives
LiveAgent is described as 'Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and' and is a popular customer support tool in the business & commerce category. There are more than 100 alternatives to LiveAgent for a variety of platforms, including Online / Web-based, Android, iPhone, iPad and Self-Hosted solutions. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Chatwoot or Freshdesk. Other great apps like LiveAgent are ProProfs Chat, UseResponse, ProProfs Help Desk and tawk.to.
LiveAgent alternatives are mainly Customer Support Tools but may also be Help Desk Apps or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of LiveAgent.- Paid • Proprietary
- Customer Support Tool
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
Zendesk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
236 alternatives to Zendesk- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
Zendesk Features
Chatwoot
Do you think this is a good alternative?YesNo- Freemium • Open Source
- Customer Support Tool
- Help Desk App
- CRM System
200 alternatives to Chatwoot- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
Chatwoot Features
Freshdesk
Do you think this is a good alternative?YesNo- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
- Customer Feedback Manager
217 alternatives to Freshdesk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
Freshdesk Features
Freshdesk vs LiveAgent opinions
saasghAlmost identical functionality and pricing
0ProProfs Chat
Do you think this is a good alternative?YesNo- Freemium • Proprietary
- Customer Support Tool
95 alternatives to ProProfs Chat- Mac
- Windows
- Linux
- Android
- iPhone
- Windows Phone
- iPad
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products...
ProProfs Chat Features
UseResponse
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Feedback Manager
190 alternatives to UseResponse- Online
- Self-Hosted
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
UseResponse Features
ProProfs Help Desk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
172 alternatives to ProProfs Help Desk- Online
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk Features
tawk.to
Do you think this is a good alternative?YesNo- Freemium • Proprietary
- Customer Support Tool
- Help Desk App
168 alternatives to tawk.to- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Internet Explorer
- Google Chrome
- Safari
- Wordpress
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
tawk.to Features
InvGate Service Desk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Workflow Automation Tool
102 alternatives to InvGate Service Desk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
- Software as a Service (SaaS)
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
InvGate Service Desk Features
Zammad
Do you think this is a good alternative?YesNo- Free • Open Source
- Customer Support Tool
- Help Desk App
37 alternatives to Zammad- Linux
- Self-Hosted
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Zammad Features
HelpCrunch
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- Email Marketing Service
240 alternatives to HelpCrunch- Online
- Android
- iPhone
- Software as a Service (SaaS)
Live chat software for small businesses and startups.
All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
HelpCrunch Features
Very similar features, UI. Pricing as well.