LiveAgent Alternatives
LiveAgent is described as 'Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms' and is a popular app in the Business & Commerce category. There are more than 100 alternatives to LiveAgent for a variety of platforms, including the Web, Android, iPhone, SaaS and Windows. The best alternative is tawk.to, which is free. Other great apps like LiveAgent are Freshdesk (Freemium), ProProfs Help Desk (Paid), UseResponse (Paid) and Zammad (Free, Open Source).
- tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page. View 156 alternatives to tawk.toNo screenshots yet
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Internet Explorer
- Google Chrome
- Safari
- Wordpress
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk vs LiveAgent
saasgh Almost identical functionality and pricingQualityUnit Very similar features, UI. Pricing as well. - ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them. View 161 alternatives to ProProfs Help Desk
- UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS. View 174 alternatives to UseResponse
- Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails. View 30 alternatives to Zammad
- Free • Open Source
- Linux
- Self-Hosted
- ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. View 86 alternatives to ProProfs Chat
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Android
- iPhone
- Windows Phone
- iPad
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 80 alternatives to ((OTRS)) Community Edition
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- Customer messaging apps for sales, marketing, and support, connected on one platform. View 211 alternatives to Intercom
- Open source alternative to Intercom, Zendesk, https://alternativeto. View 194 alternatives to Chatwoot
- Freemium • Open Source
- Self-Hosted
- Software as a Service (SaaS)
- InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration. View 93 alternatives to InvGate Service Desk