84 Like Freshdesk Good alternative? YES NO Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's... Commercial Mac Windows Linux Web Android iPhone Chrome OS Android Tablet ... iPad Google Apps No features added Add a feature
61 Like tawk.to Good alternative? YES NO tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's... Free Mac Windows Linux Web Android iPhone Chrome OS Internet Explorer ... Chrome Safari Wordpress Customer Chat Free to play Add a feature
95 Like UseResponse Good alternative? YES NO UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud. It can be... Commercial Web Self-Hosted Knowledge base Multiple languages Add a feature
77 Like UserVoice Good alternative? YES NO UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ... Commercial Web Android iPhone Android Tablet iPad Multiple languages Wordpress integration Add a feature
32 Like OTRS Business Solution™ Alternative? YES NO The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio. Free Open Source Mac Linux Web Self-Hosted Perl No features added Add a feature
47 Like Zendesk Good alternative? YES NO Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software... Commercial Web Android iPhone Blackberry iPad Knowledge base Add a feature
28 Like Zendesk Chat Good alternative? YES NO Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one... Freemium Web No features added Add a feature
19 Like Intercom Good alternative? YES NO Event-based emails and in-app messages for web and mobile apps. Can also do visitor acquisition/conversion into users. Commercial Web Android iPhone Customer Chat Email automation Encrypted chat Knowledge Base structuring Onboarding Add a feature
14 Like Kayako Good alternative? YES NO Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter... Commercial Mac Windows Linux Web Android iPhone Blackberry Android Tablet ... Windows Phone iPad Customer Chat Add a feature
61 Like Userlike Live Chat Good alternative? YES NO Userlike is free live chat software for website and mobile support. Chat with your website visitors, offer a friendly service, and raise your conversion rate. . Freemium Web No features added Add a feature
59 Like Get Satisfaction Good alternative? YES NO User or customer feedback system with voting facility about proposals done by users. Similar function as the UserVoice system. Commercial Web No features added Add a feature
22 Like Mibew Good alternative? YES NO Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in... Free Open Source Mac Windows Linux Web Self-Hosted No features added Add a feature
43 Like InvGate Service Desk Good alternative? YES NO InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge... Commercial Web No features added Add a feature
55 Like UserEcho Good alternative? YES NO UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for... Commercial Web iPhone iPad No features added Add a feature
21 Like Desk.com Good alternative? YES NO Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in... Commercial Web No features added Add a feature
