Chatwoot icon
Chatwoot icon

Chatwoot

 24 likes

Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

Chatwoot screenshot 1

License model

  • FreemiumOpen Source

Country of Origin

  • US flagUnited States

Platforms

  • Self-Hosted
  • Software as a Service (SaaS)
  • Cloudron
  • Online
  • Android
  • iPhone
  • iPad
  • Android Tablet
5 / 5 Avg rating (2)
24likes
1comment
0news articles

Features

Suggest and vote on features
  1.  Unified inbox
  2.  Live Support Chat
  3. WhatsApp icon  Whatsapp integration
  4. Telegram icon  Telegram integration
  5.  Agent dashboard
  6.  Built-in AI Assistant
  7. Facebook Messenger icon  Facebook Messenger integration
  8.  Chat widget
  9.  Customer service

Chatwoot News & Activities

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Chatwoot information

  • Developed by

    US flagChatwoot Inc
  • Licensing

    Open Source and Freemium product.
  • Pricing

    Subscription ranging between $19 and $39 per month + free version with limited functionality.
  • Written in

  • Rating

    Average rating of 5
  • Alternatives

    216 alternatives listed
  • Supported Languages

    • English

AlternativeTo Category

Business & Commerce

Apple AppStore

  •   Updated Mar 13, 2025
  •   4.17 avg rating
View in AppStore

GitHub repository

  •  23,248 Stars
  •  4,199 Forks
  •  960 Open Issues
  •   Updated Apr 18, 2025 
View on GitHub

Our users have written 1 comments and reviews about Chatwoot, and it has gotten 24 likes

Chatwoot was added to AlternativeTo by Paul on Nov 18, 2019 and this page was last updated Sep 19, 2024.

Comments and Reviews

   
 Post comment/review
Top Positive Comment
Justman10000
Aug 20, 2023
0

Stylishly top, and beats every competition (is just open source)

What is Chatwoot?

Open source alternative to Intercom icon Intercom, Zendesk icon Zendesk, Drift.com icon Drift.com, Crisp icon Crisp, etc. Manage conversations, build relationships and delight your customers, all from one place.

Powerful Features Chatwoot is designed not only for a great customer experience, but to increase the productivity of your support team and provide them with actionable data.

Real-time Reporting Data matters. That is why we have built instant, real-time reporting. Gain insights into your support team's performance like never before.

Automatic agent assignment Manual assignment is passé. Our Auto Assign feature takes care of assigning conversations automatically to the next available agent in the inbox.

Productivity. Over the roof. Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.

Official Links