Apps with 'Customer service' feature

Streamlines ticket management with multichannel support, advanced automation, SLA tracking, analytics, self-service options, team collaboration, AI, and security.

Anime and manga database, recommendations, reviews and more! Keep track of what you've seen in your own anime and manga list, write blogs, and make new friends.

tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

Platform for live chat and chatbot services using AI to handle customer inquiries, provide support in multiple languages, and generate leads efficiently.

AI customer service platform that turns support conversations into revenue — AI agent, live chat, chat bot, and help desk in one workspace.

AI-powered customer service system unifies chat and email, automates queries, supports agent workflows, and delivers real-time analytics for all business sizes.

Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

Monday Service, product of monday.com , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, and AI-powered automations.

ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

WatchThemLive is a behavior analytics tool that enables you to watch your users' journeys through their eyes and optimize their experience with session recordings, heatmaps, and web analytics.

Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

ChatBot platform that helps you create powerful conversational bots effortlessly with no coding, integrate with apps like web widget, Facebook Messenger and Slack, and automate website and messaging customer service 24/7.

Enhance customer support with a platform offering multi-channel communication via calls, emails, chat, and social media, with fast, efficient tools.

Scales as a help desk, offering a personalized email-like experience. Features best-in-class reporting, integrated knowledge base, and mobile app.

Flow.ai is an independent chatbot building platform with an easy drag and drop interface driven by powerful NLP. Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like WhatsApp and Messenger.

Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.

A Trello Power-up that connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails.

Open source live chat platform with AI chatbots, multi-channel messaging, real-time support, customization options, and WhatsApp to website integration.

Collaborative email and threaded group chat for productive teams. A single app for all your internal and external communication.

Boost your customer support by creating personalized step-by-step instructions that turn into interactive support in an instant.

Help desk software and ticketing system that centralizes customer messages using AI for management, offering automation, collaboration, integration, security, and analysis for enhanced service.

Live chat tool with chat history, unsent messages capture, group conversations, editing of replies, typing insights, wide device compatibility and full encryption.