Front icon
Front icon

Front

 25 likes

Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

Front screenshot 1

License model

Country of Origin

  • US flagUnited States

Platforms

  • Mac
  • Windows
  • Online
  • Android
  • iPhone
  • Android Tablet
  • iPad
  • Software as a Service (SaaS)
4.5 / 5 Avg rating (2)
25likes
2comments

Features

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Properties

  1.  Lightweight

Features

  1.  Unified inbox
  2.  Real time collaboration
  3.  Support for @mentions
  4.  Shared inbox
  5.  Comment section
  6.  Email tracking
  7.  Built-in translation
  8. JIRA icon  Jira integration
  9.  Customer service
  10.  Team Collaboration
  11.  Built-in AI Assistant

 Tags

  • Customer Support
  • customer-service-app
  • email-management-software
  • collaborative
  • support-software
  • customer-service-software
  • social-customer-service
  • email-management

Front News & Activities

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Recent News

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Front information

  • Developed by

    US flagFrontApp, Inc.
  • Licensing

    Proprietary and Commercial product.
  • Pricing

    Subscription ranging between $15 and $69 per month.
  • Rating

    Average rating of 4.5
  • Alternatives

    112 alternatives listed
  • Supported Languages

    • English

AlternativeTo Categories

Office & ProductivitySocial & CommunicationsBusiness & CommerceRemote Work & Education

Apple AppStore

  •   Updated May 17, 2025
  •   3.57 avg rating
View in AppStore

Our users have written 2 comments and reviews about Front, and it has gotten 25 likes

Front was added to AlternativeTo by FrontApp on Feb 1, 2014 and this page was last updated Oct 9, 2024.

Comments and Reviews

   
 Post comment/review
Top Positive Comment
Mike Flanagan
Nov 8, 2018
0

Really easy to collaborate, it's become an integral part of our customer support workflow.

Jason Shah
Jan 29, 2018
0

Helps me stay on top of all my messages.

What is Front?

Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature to avoid duplicate responses. It also provides analytics for efficiency tracking.

The software supports real-time collaboration on multiple addresses and manages shared inboxes such as support@, sales@, and integrates with platforms like Twitter, Facebook Messengers, SMS, all within the email client.

Front also includes AI-powered features for enhanced customer service, such as flexible ticketing systems for tracking and resolving customer requests, AI tools for team efficiency, and integrations for automation. It also offers AI Translations for global customer service and internal AI Answers for agents to ask Knowledge Base questions.

Front integrates with third-party systems like Jira, Highway, and Tai for workflow automation. The pre-built Jira Connector allows creating new issues in Jira from Front, sending comments between Front and Jira, and receiving real-time Jira status updates in Front.

Official Links